1win Casino - general discussion (page 37)

Solution??? I don't trust 1win. I have my faults, but this casino is really the worst criminal group. Nowhere in the false advertising is it issued a license, but they are hongkong that it is. This place is a scam casino.

For now, you need to wait and see how your complaint will unfold. I hope for the best resolution possible here.

I made a deposit in 1win and it never reached the account, my ID: 300358444. If you can solve it, I would appreciate it. Thank you 👍🏻

Hello. I'm sorry, but this is hardly enough information to address your issue properly. We are not Casino's employees; thus, even by providing your ID, we still have no clue what has happened to you. Can you help us with that, please? Describe the issue as a whole and add dates or timelines to cover the timestamps. 🙏

Hwy there. I guess the fraud means the casino has never intended to pay out the money. This does not sound much of a fraud yet, I'd say. May I know when you submitted the withdrawal requests and also when your account was fully verified, please? I believe we may try to figure this out once the time line gets a bit more clearer. The easiest explanation is that tomorrow is Christmas; for instance, many people are at holiday leave. 🙂

1win casino,

My account was verified on 29 November. After that I received a withdrawal on 21 December. But again my withdrawal was closed by the casino.

When my withdrawal was stopped I got an email for verification, After that my account was successfully verified, after that I received an email with (14 days) of 1win.

14 days were completed on12 December

but still haven't received my withdrawal.

And when I contacted 1win after 14 days they sent me an email again (14 days)

1win casino does not pay money,

My account was verified on 29th November. After that I received a withdrawal on 21st December. But then my withdrawal was blocked by 1win casino.

When my withdrawal was stopped I got an email for verification, After that my account was successfully verified, after that I received an email with (14 days) of 1win.

14 days were completed on12 December

but still haven't received my withdrawal.

And when I contacted 1win after 14 days they sent me an email again (14 days)

I have played all bets legally and fair without bonuses. please contact 1win and solved my problem

And what did they say in that email? Did you bet on sports here?

1win asked for deposit proof, asked for bank details, I gave all the proofs, but still my withdrawal has not been activated.

Hi there. Thank you for the details. According to what you have told us so far, I believe we need the casino representative to respond to us, providing the explanation through the complaint thread. For some reason the casino has decided the money has to wait, and I fear no one outside the casino may explain this delay.

Please stay in touch with the complaint; let's see what is going to happen!

According to my antivirus, there was a data leak in 1win more than two months ago, change your passwords to more secure ones.

Thank you for this information.

Have you done so yourself already?

It's my new account created by me and done all the formalities have been asked for but still nothing is working. I made multiple widrawals but all will not processed yet

Hello, what formalities are we talking about that you had to do? When you made your withdrawals, how long did you wait? Could you tell us a bit more and let's try to figure out what might be the stumbling block?

I try to deposit in 1win and it tells me this, when I activate the vpn it doesn't matter it keeps appearing. HELP!!!!

Maybe you should try clearing up the cache and cookies on your computer and even change the browser, if possible, and then open the website again.

Please let us know if it was any helpful.

hello i have a question, if my complaint is not resolved, what would be the next step?

because the casino's 14-day response period on the timer is running out, and I don't think they're going to respond.

It all depends on how your complaint will be resolved by your complaints specialist.

I can see that the casino representative already provided some information in the thread before and then was asked to send an email to Peter. Now we need to wait and see how it will unfold.

Try to be patient and wait a few days. Hopefully we'll be able to see some movement there.

I understand, thanks for the feedback