1win Casino - general discussion (page 2)

the casino have no reason, my withdraw still pending from more than 72h and now refused again and the livechat support and telegram support say me everytime contact mail, but the mail support do not answer me

It's a pity you did not play at some other casino with a better reputation,

however, I find the most recent complaint where a fellow player from Italy faced the same problem as you do now and he got his winnings.

You can check it here:

https://casino.guru/1win-casino-player-s-withdrawals-have-been-rejected

Maybe you just have to wait a bit.

Hello,

how are you doing?

I can see that you have not submitted the complaint yet. Has your withdrawal been successfully dealt with? 🙂

for now i waiting, i received one withdrawal, and now i waiting the 4 other but declined everytime and i retry, i will post update when everything is done

Ok,

one is better than nothing - hope you will get all your withdrawals soon.

Thank you for the update.

Hello, phantom!

It's been another week, so I just wanted to ask if any of your other withdrawals were successful?

for the moment still the same I still have money on it, they refuse my withdrawals and the support tells me to start again until it works

Hello there.

If you have not received the money till now I suggest you submit the complaint. It's been quite some time. You can do so here:

https://casino.guru/complaints/create

This casino has a pretty bad reputation so we shall see if we can help you, meaning if the casino care to cooperate with us.

I'm waiting for two withdrawals, one already has 30 hours of waiting and nothing to fall into my account.

1win support simply doesn't solve anything, just wait 48hrs. Dps sends a fucking e-mail to you, sends the information but never gets a result. It's been 5 days that I'm waiting for a deposit of R$50.00 that hasn't made it into my account.

I never had a problem to withdraw it always fell fast now this bangunca. I do not recommend this platform to anyone.

Did you manage to solve it? I've been waiting for over 50 hours. And support does not respond. Worst Casino I've ever been to.

Hello,

I'm sorry but this casino is very close to being called a scam and I'm honestly surprised you were able to withdraw anything:

If I may guess they just get tired of paying you. Anyway, feel free to submit a complaint, let's if the casino's staff will communicate with us.

Hello,

frankly, your situation goes in hand with the casino's reputation.

Have you ever completed a withdrawal from this site as well?

I managed to make 2 withdrawals, all on the first day I joined. They went down in less than 10 minutes. Then I requested a larger withdrawal of 1,460.00, now it's been 65 hours and nothing. And worse, I entered the chat and the attendants did not answer me. The feeling is that the first withdrawals they send quickly to seduce and gain trust for the customer to put more money. Once the customer puts in more money, the site doesn't pay any more. I want to trigger the Federal Public Ministry to, at least, block this site in Brazil, so that more people are not harmed.

It seems like exactly the case where lower sums serve as a lure in a form of easy withdrawal 🙁.

Anyway, normally - I would suggest contacting the licensing authority, but I'm sure it won't help in this case.

This is a pure scam I dare to say.

Hi, I have made many but many withdrawals after several attempts I have been accepted 3/4 (in the photo that I will show you) I wanted to know if I can feel comfortable once it is accepted and it turns green

Hello.

Frankly, I'd not dare to say. I hope you will receive your winnings.

check the casino for yourself:

https://casino.guru/1win-casino-review#tab=js-tab-reputation

Most players reported that the casino ignores them and payments are delayed.

Feel free to browse this thread to get the idea. 🙁

I made an investment of BRL 107.00 on the Site via Pix, after playing a few times I got an amount and made the request for my first withdrawal, and to my disappointment after days (they promise 48h) the withdrawal was not processed, I contacted support via email, reporting the situation, after several days they replied that my account was blocked for misuse.

Lie, They are fraudulent, I didn't break any rules, you guys made this up to not pay me.

I played live casino game Speedy 7.

This bookmaker is a fraud, do not deposit your money there, as it only has a gateway.

Hello,

it would be honest to present you with some evidence showing that you've truly misused the account.

Did I get it correctly that you were given nothing?

I'm sorry you've picked up such a bad site to play at:

https://casino.guru/1win-casino-review

Feel free to read this whole thread, to see what's happening. 🙁

You can also submit a complaint, just do not put too much hope into it.

Hello, i also have won a huge amount of money, i could withdraw small amounts, but when i tried to withdraw more, they asked me to send documents, it has only been 3 days now, and after rading these reviews i kinda gave up hoping that they will send me the money. But there is one thing i hope you can help me with: Can you double check their license? Because i checked on Curacao egaming websites, and it was not found. I thinking that they dont operate a legal license, and they are lying about having a license from Curacao.

here you can search on their website: https://www.curacao-egaming.com/public-and-players/authenticity

Or is there any other way to find out what license they have? i mean with evidence.

One more thing, do you think opening a legal case against them is an option? I men if there is a chance i would take it because i won too much money, and its worth trying.

Of course they pay you when you are talking about 200 ish, but if its a huge amount, you will never see it on your account.