HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All25,010Opened816Unresolved3,231Resolved7,183Rejected13,780
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

5d 22h 23m 32s

Disputed amount: €800

Talismania Casino - Withdrawal of player's winnings has been delayed.

Talismania Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for a delayed payment

1d 21h 51m 16s

Disputed amount: €500

Roby Casino - Player claims that payment has been delayed.

Roby Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for player to reply

7d 21h 20m 58s

Disputed amount: €500

RoyalGame Casino - Player's withdrawal is delayed.

RoyalGame Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 21h 29m 48s

Disputed amount: €1,100

BassBet Casino - Player's withdrawals are delayed.

BassBet Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 20h 53m 22s

Disputed amount: ¥430,000

1win Casino - Player's withdrawal is delayed due to KYC.

1win Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 23h 16m 7s

Disputed amount: €100

Betzard Casino - Player’s withdrawal is delayed due to account verification issues.

Betzard Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 22h 16m 3s

Disputed amount: €1,000

Viking Luck Casino - Player’s withdrawal has been delayed.

Viking Luck Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for player to reply

7d 19h 7m 35s

Disputed amount: 480,000 Ft

AllySpin Casino - Player is experiencing delayed withdrawals.

AllySpin Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for a delayed payment

10d 18h 41m 54s

Disputed amount: €500

Klikki Casino - Player believes that their withdrawal has been delayed.

Klikki Casino
 Submitted: 07 Apr 2025
Opened Current status

Waiting for player to reply

6d 20h 43m 33s

Disputed amount: Mex$1,200

1win Casino - Player's withdrawal is delayed and unreceived.

1win Casino
 Submitted: 07 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 25,010 complaints
1 2...2,501
Go to pageof 2,501 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news