HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,551Opened908Unresolved3,626Resolved7,625Rejected14,392
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

12d 18h 55m 47s

Disputed amount: €290

Howl Casino - Player’s withdrawal has been delayed.

Howl Casino
 Submitted: 20 Apr 2025
Opened Current status

Waiting for a delayed payment

12d 13h 34m 11s

Disputed amount: £600

King's Chip Casino - Withdrawal of player's winnings has been delayed.

King's Chip Casino
 Submitted: 19 Apr 2025
Opened Current status

Waiting for a delayed payment

12d 11h 16m 25s

Disputed amount: 6,000 lei

NV Casino - Player believes that their withdrawal has been delayed.

NV Casino
 Submitted: 19 Apr 2025
Opened Current status

Waiting for a delayed payment

8d 6h 48m 3s

Disputed amount: €1,036

BetOnRed Casino - Player claims that payment has been delayed.

BetOnRed Casino
 Submitted: 19 Apr 2025
Opened Current status

Waiting for a delayed payment

3d 6h 24m 49s

Disputed amount: €700

Gransino Casino - Player’s withdrawal has been delayed.

Gransino Casino
 Submitted: 19 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 13h 20m 51s

Disputed amount: €1,035

Sportaza Casino - Player's withdrawal has been delayed for over a month.

Sportaza Casino
 Submitted: 19 Apr 2025
Opened Current status

Waiting for a delayed payment

10d 2h 14m 21s

Disputed amount: €200

MrPacho Casino - Player’s winnings haven’t been received yet.

MrPacho Casino
 Submitted: 19 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 6h 17m 8s

Disputed amount: €2,567

iWild Casino DE - Player's winnings are confiscated due to short wagering period.

iWild Casino DE
 Submitted: 19 Apr 2025
Opened Current status

Waiting for player to reply

6d 4h 11m 58s

Disputed amount: €4,237

Gransino Casino - Player’s withdrawal is delayed due to extra document requests.

Gransino Casino
 Submitted: 19 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 12h 20m 54s

Disputed amount: €350

Posido Casino - Player's withdrawal has been delayed.

Posido Casino
 Submitted: 19 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,551 complaints
1 2...2,656
Go to pageof 2,656 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news