HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37648Opened980Not solved4948Solved10488Rejected21232
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 430
Disputed amount: $3,000

Sector 777 Casino - Player believes that their withdrawal has been delayed.

Sector 777 Casino
Safety Index:Very low Submitted: 22 Nov 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 212
Disputed amount: €1,000

BoGamba Casino - Player claims that payment has been delayed.

BoGamba Casino
Safety Index:Low Submitted: 22 Nov 2023
Unresolved Our verdict

Failed self-exclusion

Black points: 27
Disputed amount: €50

BetPlays Casino - Unrefunded deposit after reopening a self-excluded account.

BetPlays Casino
Safety Index:Low Submitted: 22 Nov 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 27
Disputed amount: £127

Superb Casino - Player's withdrawal and account access blocked by casino.

Superb Casino
Safety Index:Very low Submitted: 22 Nov 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 224
Disputed amount: €1,080

Turbospins Casino - Withdrawal of player's winnings has been delayed.

Turbospins Casino
Safety Index:Low Submitted: 22 Nov 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 559
Disputed amount: €4,000

4 Crowns Casino - Player's Withdrawal is Delayed.

4 Crowns Casino
Safety Index:Very low Submitted: 22 Nov 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 221
Disputed amount: £250

Big Wins Casino - Player's withdrawal is delayed.

Big Wins Casino
Safety Index:Above average Submitted: 22 Nov 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 58
Disputed amount: £140

Mr Sloty Casino - Player's withdrawal of £140 has been delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 22 Nov 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 163
Disputed amount: €500

SupremePlay Casino - Player's withdrawals repeatedly cancelled.

SupremePlay Casino
Safety Index:Low Submitted: 22 Nov 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 2071
Disputed amount: €7,000

Slottyway Casino - Player can't retrieve winnings due to website restrictions in Canada.

Slottyway Casino
Safety Index:Very low Submitted: 21 Nov 2023
Show more complaints (+10)
Showing 771 - 780 of 4,948 complaints
1...77 78 79...495
Go to pageof 495 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news