HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,890Opened736Unresolved5,576Resolved13,260Rejected22,318
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

BeVegas Casino - Player’s free bonus winnings have been reduced.

Unresolved Submitted: 05 Oct 2020
Black points: 114
Disputed amount: €2,800
Safety Index 6.7 Above average
Our verdict No reaction policy

Casino MGA - Player’s withdrawal has been delayed.

Unresolved Submitted: 05 Oct 2020
Black points: 55
Disputed amount: €500
Safety Index 2.2 Very low
Our verdict No reaction

CresusBet Casino - Player’s withdrawal has been delayed for almost two months.

Unresolved Submitted: 03 Oct 2020
Black points: 319
Disputed amount: €450
Safety Index 2.1 Very low
Our verdict Failed self-exclusion

ZevCasino - Player’s attempts to close his account have been overlooked.

Unresolved Submitted: 03 Oct 2020
Black points: 500
Disputed amount: €2,000
Safety Index 3.3 Very low
Our verdict No reaction

Malibu Club Casino - Player’s winnings have been reduced.

Unresolved Submitted: 03 Oct 2020
Black points: 677
Disputed amount: A$8,000
Safety Index 8.1 High
Our verdict No reaction

Wizabet Casino - Player’s withdrawal has been delayed for almost two months.

Unresolved Submitted: 02 Oct 2020
Black points: 181
Disputed amount: €540
Safety Index 2.9 Very low
Our verdict Against fair gambling

SELECT.bet Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 30 Sep 2020
Black points: 93
Disputed amount: €1,600
Safety Index 1.2 Very low
Our verdict No reaction policy

Ares Casino - Player’s withdrawal has been delayed for two months.

Unresolved Submitted: 30 Sep 2020
Black points: 95
Disputed amount: €3,000
Safety Index 2.9 Very low
Our verdict Against fair gambling

White Lion Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 29 Sep 2020
Black points: 7,040
Disputed amount: €10,000
Safety Index 3.3 Very low
Our verdict Unreasonable excuse

SELECT.bet Casino - Player's balance has been voided.

Unresolved Submitted: 28 Sep 2020
Black points: 4,665
Disputed amount: €10,000
Safety Index 1.2 Very low
Show more complaints (+10)
Showing 5,341 - 5,350 of 5,576 complaints
1...534 535 536...558
Go to pageof 558 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!