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All42,513Opened862Unresolved5,659Resolved13,410Rejected22,582
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Our verdict No reaction policy

Spin Million Casino - Player’s winnings from promotional play have been voided.

Unresolved Submitted: 06 Jan 2021
Black points: 21
Disputed amount: €350
Safety Index 2.8 Very low
Our verdict Justified complaint

ArgoCasino - Player’s withdrawals have been delayed.

Unresolved Submitted: 04 Jan 2021
Black points: 552
Disputed amount: €1,500
Safety Index 3.3 Very low
Our verdict No reaction

Go Big Slots Casino - Player’s deposits have never been credited to his casino account.

Unresolved Submitted: 04 Jan 2021
Black points: 80
Disputed amount: £60
Safety Index 5.4 Below average
Our verdict No reaction policy

Stay Lucky Casino - Player’s winnings have been confiscated due to the 30% maximum bet rule.

Unresolved Submitted: 30 Dec 2020
Black points: 426
Disputed amount: €5,000
Safety Index 2.0 Very low
Our verdict No reaction

Mr. James Casino - Player’s winnings have been confiscated due to the 30% maximum bet rule.

Unresolved Submitted: 30 Dec 2020
Black points: 749
Disputed amount: €2,000
Safety Index 3.1 Very low
Our verdict No reaction

Slots33 Casino - Player’s account has been blocked.

Unresolved Submitted: 28 Dec 2020
Black points: 115
Disputed amount: 5,000 RM
Safety Index 3.8 Low
Our verdict No reaction policy

Spin Million Casino - Player’s criticizing the complicated and lengthy verification process.

Unresolved Submitted: 27 Dec 2020
Black points: 44
Disputed amount: €361
Safety Index 2.8 Very low
Our verdict No reaction policy

Chilli777 Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 26 Dec 2020
Black points: 160
Disputed amount: £2,000
Safety Index 5.9 Below average
Our verdict No reaction policy

Golden Pokies Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 26 Dec 2020
Black points: 59
Disputed amount: NZ$2,500
Safety Index 2.9 Very low
Our verdict No reaction

Kaulana Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 23 Dec 2020
Black points: 234
Disputed amount: A$2,500
Safety Index 3.3 Very low
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