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All41,240Opened784Unresolved5,443Resolved13,030Rejected21,983
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Our verdict No reaction policy

The Sun Play Casino - Player’s struggling to complete account verification.

Unresolved Submitted: 23 Jun 2021
Black points: 13
Disputed amount: £120
Safety Index 9.2 Very high
Our verdict No reaction policy

Pokie Mate Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 20 Jun 2021
Black points: 25
Disputed amount: A$700
Safety Index 4.3 Low
Our verdict No reaction policy

CasinoWin.bet - Player’s withdrawal has been delayed.

Unresolved Submitted: 18 Jun 2021
Black points: 40
Disputed amount: £200
Safety Index 2.9 Very low
Our verdict No reaction

Infinity Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 17 Jun 2021
Black points: 94
Disputed amount: €600
Safety Index 5.5 Below average
Our verdict No reaction

Spins Joy Casino - Player’s withdrawals have been delayed.

Unresolved Submitted: 17 Jun 2021
Black points: 223
Disputed amount: €553
Safety Index 6.4 Below average
Our verdict No reaction policy

CasinoWin.bet - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 15 Jun 2021
Black points: 88
Disputed amount: €260
Safety Index 2.9 Very low
Our verdict No reaction policy

Cherry Fiesta Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 Jun 2021
Black points: 29
Disputed amount: €200
Safety Index 2.7 Very low
Our verdict Against fair gambling

Casino Fantastik - Player’s winnings have been cancelled.

Unresolved Submitted: 15 Jun 2021
Black points: 884
Disputed amount: €741
Safety Index 2.5 Very low
Our verdict Failed self-exclusion

SlotsNBets Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Unresolved Submitted: 13 Jun 2021
Black points: 1,211
Disputed amount: €5,000
Safety Index 3.6 Low
Our verdict No reaction

YouBetcha Casino - Player’s deposits have never been credited to their casino account.

Unresolved Submitted: 08 Jun 2021
Black points: 100
Disputed amount: €40
Safety Index 6.8 Fresh casino
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