HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42573Opened805Not solved5385Solved12058Rejected24325
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Uncertain case, good regulator

Black points: 172
Disputed amount: €1,000

Casiqo Casino - Player believes that she should have been banned from the casino.

Casiqo Casino
Safety Index:High Submitted: 22 May 2021
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 74
Disputed amount: €200

Win Unique Casino - Player’s deposit has never been credited to her casino account.

Win Unique Casino
Safety Index:Very low Submitted: 22 May 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 30
Disputed amount: €600

Refuel Casino - Player’s struggling to receive his winnings.

Refuel Casino
Safety Index:High Submitted: 22 May 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 32
Disputed amount: $48

Divas Luck Casino - Player’s deposit has never been credited to her casino account.

Divas Luck Casino
Safety Index:Very low Submitted: 21 May 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 32
Disputed amount: A$201

Ozwin Casino - Player has been asked to provide documents for an additional account verification.

Ozwin Casino
Safety Index:Below average Submitted: 21 May 2021
Unresolved Our verdict

Against fair gambling

Black points: 976
Disputed amount: €1,000

Emojino Casino - Player’s winnings have been confiscated.

Emojino Casino
Safety Index:Below average Submitted: 21 May 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 121
Disputed amount: €1,500

Cherry Fiesta Casino - Player’s winnings have been reduced.

Cherry Fiesta Casino
Safety Index:Very low Submitted: 20 May 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 20
Disputed amount: ??

CobraSpins Casino - Player’s attempts to block their account have been ignored.

CobraSpins Casino
Safety Index:Very low Submitted: 18 May 2021
Unresolved Our verdict

Failed self-exclusion

Black points: 292
Disputed amount: €800

Slot10 Casino - Player succeeded in opening a new account after the old one has been closed due to gambling problem.

Slot10 Casino
Safety Index:Very low Submitted: 18 May 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 480
Disputed amount: $3,500

CryptoBet Casino - Player’s account has been banned.

CryptoBet Casino
Safety Index:Low Submitted: 17 May 2021
Show more complaints (+10)
Showing 4,541 - 4,550 of 5,385 complaints
1...454 455 456...539
Go to pageof 539 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news