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All38,255Opened1,013Unresolved4,892Resolved12,008Rejected20,342
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Our verdict Regulator: Player was right

TodoSlots Casino - Player’s criticizing Responsible Gaming practices.

Unresolved Submitted: 08 Feb 2021
Black points: 145
Disputed amount: €600
Safety Index:High
Our verdict Justified complaint

Kim Vegas Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 08 Feb 2021
Black points: 726
Disputed amount: €600
Safety Index:Above average
Our verdict No reaction

Trust77 Casino - Player’s winnings have been voided.

Unresolved Submitted: 08 Feb 2021
Black points: 173
Disputed amount: 2,400 RM
Safety Index:Low
Our verdict Insufficient evidence from casino

CryptoBet Casino - Player’s account has been banned.

Unresolved Submitted: 06 Feb 2021
Black points: 601
Disputed amount: $1,203
Safety Index:Low
Our verdict No reaction

Crypto Fair Play Casino - Player’s deposit has never been credited to his casino account.

Unresolved Submitted: 06 Feb 2021
Black points: 216
Disputed amount: €250
Safety Index:Below average
Our verdict No reaction policy

WinBet Casino BG - Player’s struggling to complete the account verification.

Unresolved Submitted: 05 Feb 2021
Black points: 99
Disputed amount: 4,377 лв
Safety Index:High
Our verdict No reaction policy

Golden Pokies Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 04 Feb 2021
Black points: 40
Disputed amount: A$1,350
Safety Index:Very low
Our verdict No reaction

BetXLarge Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 02 Feb 2021
Black points: 966
Disputed amount: €2,943.25
Safety Index:Low
Our verdict No reaction

Mosbets Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 30 Jan 2021
Black points: 100
Disputed amount: 2,243 ₴
Safety Index:Below average
Our verdict No reaction policy

Golden Pokies Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 29 Jan 2021
Black points: 203
Disputed amount: A$5,000
Safety Index:Very low
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