HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,459Opened1,043Unresolved4,771Resolved11,735Rejected19,910
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

MrQ Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 22 Dec 2021
Black points: 115
Disputed amount: £1,400
Safety Index:Above average
Our verdict No reaction

VictoriaGames Casino - Player’s winnings have been voided and account blocked.

Unresolved Submitted: 22 Dec 2021
Black points: 1,906
Disputed amount: €6,000
Safety Index:Below average
Our verdict No reaction policy

Four Crowns Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 21 Dec 2021
Black points: 62
Disputed amount: £801.71
Safety Index:Very low
Our verdict No reaction

2699 Club Casino - Player’s withdrawals have been misplaced.

Unresolved Submitted: 21 Dec 2021
Black points: 454
Disputed amount: 66,000 INR
Safety Index:Low
Our verdict Failed self-exclusion

Cyber.bet Casino - Player’s attempt to self-exclude himself has been overlooked.

Unresolved Submitted: 20 Dec 2021
Black points: 634
Disputed amount: €1,400
Safety Index:Very low
Our verdict No reaction policy

Casino MGA - Player’s struggling to complete the account verification.

Unresolved Submitted: 20 Dec 2021
Black points: 37
Disputed amount: €450
Safety Index:Very low
Our verdict No reaction policy

Lucky Wins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 20 Dec 2021
Black points: 337
Disputed amount: €3,900
Safety Index:Very low
Our verdict No reaction policy

Slots Rush Casino - Player didn't receive winnings.

Unresolved Submitted: 16 Dec 2021
Black points: 10
Disputed amount: $300
Safety Index:Below average
Our verdict No reaction

FlipperFlip Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 15 Dec 2021
Black points: 1,142
Disputed amount: €6,000
Safety Index:Below average
Our verdict No reaction policy

Chilli777 Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 15 Dec 2021
Black points: 130
Disputed amount: €1,000
Safety Index:Below average
Show more complaints (+10)
Showing 4,081 - 4,090 of 4,771 complaints
1...408 409 410...478
Go to pageof 478 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.