HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,499Opened764Unresolved5,494Resolved13,120Rejected22,121
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Cwinz Casino - Player's winnings have been confiscated and withdrawal delayed.

Unresolved Submitted: 08 May 2024
Black points: 559
Disputed amount: $1,616
Safety Index 7.3 Above average
Our verdict No reaction policy

Tez888 Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 08 May 2024
Black points: 5,673
Disputed amount: 10,000,000 INR
Safety Index 2.7 Very low
Our verdict Unreasonable excuse

Lalabet Casino - Player cannot self-exclude and refund is delayed.

Unresolved Submitted: 07 May 2024
Black points: 6,460
Disputed amount: €3,000
Safety Index 2.3 Very low
Our verdict No reaction

WeWin99 Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 06 May 2024
Black points: 285
Disputed amount: A$678
Safety Index 3.7 Low
Our verdict No reaction

Lyllo Casino - Player's withdrawal is delayed.

Unresolved Submitted: 06 May 2024
Black points: 447
Disputed amount: 26,426 kr
Safety Index 8.2 High
Our verdict No reaction policy

Golden Pokies Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 05 May 2024
Black points: 582
Disputed amount: A$7,000
Safety Index 2.9 Very low
Our verdict No reaction

WeWin99 Casino - Player’s payout remains delayed.

Unresolved Submitted: 04 May 2024
Black points: 276
Disputed amount: A$650
Safety Index 3.7 Low
Our verdict No reaction policy

Bets Amigo Casino - Player facing withdrawal difficulties at Bets Amigo.

Unresolved Submitted: 04 May 2024
Black points: 44
Disputed amount: 600 R$
Safety Index 4.4 Low
Our verdict No reaction

WaBoom77 Casino - Player's winnings are denied due to unfair play accusations.

Unresolved Submitted: 03 May 2024
Black points: 1,319
Disputed amount: A$8,352
Safety Index 0.1 Very low
Our verdict No reaction policy

RocknReels Casino - Player experiences delayed payout and lack of response.

Unresolved Submitted: 03 May 2024
Black points: 56
Disputed amount: A$350
Safety Index 3.5 Low
Show more complaints (+10)
Showing 2,881 - 2,890 of 5,494 complaints
1...288 289 290...550
Go to pageof 550 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!