HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,530Opened862Unresolved5,664Resolved13,419Rejected22,585
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Betti Casino - Player's withdrawal is being delayed.

Unresolved Submitted: 02 Jan 2025
Black points: 148
Disputed amount: €635
Safety Index 6.2 Below average
Our verdict Uncertain case

EGB Casino - Player’s withdrawal is significantly delayed.

Unresolved Submitted: 02 Jan 2025
Black points: 204
Disputed amount: $750
Safety Index 3.5 Low
Our verdict Insufficient evidence from casino

PokerBet Casino - Player's withdrawal is delayed.

Unresolved Submitted: 01 Jan 2025
Black points: 51,523
Disputed amount: €50,017.56
Safety Index 1.4 Very low
Our verdict Insufficient evidence from casino

Rollbit Casino - Player’s withdrawal is delayed due to account inquiry.

Unresolved Submitted: 31 Dec 2024
Black points: 1,561
Disputed amount: €1,500
Safety Index 4.0 Low
Our verdict No reaction

WinCasino - Player’s deposit is confiscated due to a misprint.

Unresolved Submitted: 31 Dec 2024
Black points: 60
Disputed amount: 0.148 mBTC
Safety Index 8.1 High
Our verdict No reaction policy

Golden Genie Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 30 Dec 2024
Black points: 3,610
Disputed amount: £50,000
Safety Index 0.6 Very low
Our verdict No reaction policy

Bonanzino Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 30 Dec 2024
Black points: 60
Disputed amount: $490
Safety Index 3.3 Very low
Our verdict No reaction

Lalabet Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 29 Dec 2024
Black points: 7,929
Disputed amount: €50,000
Safety Index 2.3 Very low
Our verdict No reaction policy

Spicy Jackpots Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 29 Dec 2024
Black points: 174
Disputed amount: £656
Safety Index 1.7 Very low
Our verdict No reaction

Ienabet Casino - Player's deposit is missing and support is unresponsive.

Unresolved Submitted: 29 Dec 2024
Black points: 100
Disputed amount: $100
Safety Index 4.8 Low
Show more complaints (+10)
Showing 2,531 - 2,540 of 5,664 complaints
1...253 254 255...567
Go to pageof 567 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.