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All40,464Opened908Unresolved5,245Resolved12,723Rejected21,588
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Our verdict Failed self-exclusion

Cazino Stars Casino - Player’s account remains open despite closure requests.

Unresolved Submitted: 17 Jun 2024
Black points: 4,387
Disputed amount: C$12,000
Safety Index 1.3 Very low
Our verdict Against fair gambling

1678PG Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 17 Jun 2024
Black points: 194
Disputed amount: 2,059 R$
Safety Index 0.0 Very low
Our verdict No reaction policy

Simsinos Casino - Player’s account review has delayed.

Unresolved Submitted: 17 Jun 2024
Black points: 1,275
Disputed amount: €25,500
Safety Index 5.0 Below average
Our verdict No reaction

Bitubet Casino - Player's KYC verification process delayed.

Unresolved Submitted: 17 Jun 2024
Black points: 1,138
Disputed amount: 3,200 USD₮
Safety Index 4.7 Low
Our verdict No reaction policy

Rouge Casino - Player claims that payment has been delayed.

Unresolved Submitted: 16 Jun 2024
Black points: 626
Disputed amount: £4,011
Safety Index 1.7 Very low
Our verdict Insufficient evidence from casino

Shangri La Casino - Player’s account has been closed and winnings confiscated.

Unresolved Submitted: 13 Jun 2024
Black points: 479
Disputed amount: €440
Safety Index 5.8 Below average
Our verdict No reaction policy

Kings of Sport Casino - Player’s withdrawal delayed with unexpected wagering requirement.

Unresolved Submitted: 13 Jun 2024
Black points: 200
Disputed amount: $1,000
Safety Index 3.3 Very low
Our verdict Unreasonable excuse

8xwins Casino - Player’s winnings were confiscated due to unclear bonus terms.

Unresolved Submitted: 13 Jun 2024
Black points: 500
Disputed amount: C$410
Safety Index 4.5 Low
Our verdict No reaction policy

Spicy Jackpots Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 13 Jun 2024
Black points: 91
Disputed amount: €300
Safety Index 1.8 Very low
Our verdict No reaction policy

bet365 Casino - Player’s account blocked and data forwarded without consent.

Unresolved Submitted: 12 Jun 2024
Black points: 87
Disputed amount: €550
Safety Index 9.8 Very high
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