HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44460Opened972Not solved5560Solved12536Rejected25392
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 126
Disputed amount: £400

Mr Sloty Casino - Player's withdrawal is delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 13 Jul 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 192
Disputed amount: €850

LiveBet Casino - Player's withdrawal is delayed due to ongoing phone verification.

LiveBet Casino
Safety Index:Very low Submitted: 13 Jul 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 297
Disputed amount: €1,586

EightStorm Casino - Player believes that their withdrawal has been delayed.

EightStorm Casino
Safety Index:Below average Submitted: 13 Jul 2023
Unresolved Our verdict

Insufficient evidence from casino

Black points: 79183
Disputed amount: €118,500

Lapalingo Casino - Withdrawal of player's winnings was delayed.

Lapalingo Casino
Safety Index:Low Submitted: 12 Jul 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 106
Disputed amount: €1,000

Ares Casino - Player’s account was blocked and his balance was withheld.

Ares Casino
Safety Index:Very low Submitted: 12 Jul 2023
Unresolved Our verdict

Uncertain case, good regulator

Disputed amount: 394 zł

Vulkan Vegas Casino - Player's withdrawal is delayed and untraceable.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 12 Jul 2023
Unresolved Our verdict

Unreasonable excuse

Black points: 500
Disputed amount: $50,000 ARS

Casino33 - Player's winnings were decreased.

Casino33
Safety Index:Very low Submitted: 12 Jul 2023
Unresolved Our verdict

Delayed payment, status unknown

Black points: 1390
Disputed amount: $27,800

Captain Jack Casino - Player’s withdrawal was delayed.

Captain Jack Casino
Safety Index:Above average Submitted: 11 Jul 2023
Unresolved Our verdict

Insufficient evidence from casino

Black points: 330
Disputed amount: €500

Snai Casino - Player's account has been closed.

Snai Casino
Safety Index:Above average Submitted: 11 Jul 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 405
Disputed amount: €2,500

Cherry Fiesta Casino - Player's withdrawal is denied over alleged violation of rules.

Cherry Fiesta Casino
Safety Index:Very low Submitted: 11 Jul 2023
Show more complaints (+10)
Showing 1,971 - 1,980 of 5,560 complaints
1...197 198 199...556
Go to pageof 556 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news