HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,245Opened1,011Unresolved4,891Resolved12,004Rejected20,339
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

RealSpin Casino - Player's account remains open despite self-exclusion request.

Unresolved Submitted: 12 Oct 2024
Black points: 500
Disputed amount: €3,400
Safety Index:Very low
Our verdict Against fair gambling

Ra Casino - Player’s account has been closed with no reason provided.

Unresolved Submitted: 10 Oct 2024
Black points: 2,406
Disputed amount: 100,000 kr
Safety Index:Low
Our verdict No reaction policy

RealSpin Casino - Player’s withdrawal is rejected.

Unresolved Submitted: 10 Oct 2024
Black points: 110
Disputed amount: €1,050
Safety Index:Very low
Our verdict No reaction

Betano Casino MX - Player’s account verification is delayed.

Unresolved Submitted: 09 Oct 2024
Black points: 335
Disputed amount: Mex$11,000
Safety Index:High
Our verdict No reaction

GOD66 Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 09 Oct 2024
Black points: 116
Disputed amount: A$185
Safety Index:Very low
Our verdict Delayed payment, status unknown

Lalabet Casino - Player's refund is delayed.

Unresolved Submitted: 08 Oct 2024
Black points: 100
Disputed amount: €498
Safety Index:Very low
Our verdict No reaction policy

WinMatch Casino - Player's bet has been incorrectly settled as a loss.

Unresolved Submitted: 08 Oct 2024
Black points: 40
Disputed amount: 7,400 INR
Safety Index:Above average
Our verdict Failed self-exclusion

LuckyMax Casino - Player's account remains open despite self-exclusion request.

Unresolved Submitted: 07 Oct 2024
Black points: 1,920
Disputed amount: €3,500
Safety Index:Very low
Our verdict No reaction

Paramax9 Casino - Player's winnings were confiscated.

Unresolved Submitted: 07 Oct 2024
Black points: 1,001
Disputed amount: A$4,000
Safety Index:Very low
Our verdict No reaction policy

Sisal Casino - Player's account has been closed.

Unresolved Submitted: 07 Oct 2024
Black points: 185
Disputed amount: €1,600
Safety Index:Very high
Show more complaints (+10)
Showing 1,971 - 1,980 of 4,891 complaints
1...197 198 199...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.