HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42636Opened809Not solved5388Solved12077Rejected24362
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 46
Disputed amount: £100

Love Casino - Player's withdrawal is delayed.

Love Casino
Safety Index:Very low Submitted: 29 Jun 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 183
Disputed amount: £700

Magic Win Casino - Player experiences withdrawal delay.

Magic Win Casino
Safety Index:Very low Submitted: 29 Jun 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 124
Disputed amount: £400

Love Casino - Player’s withdrawal has been delayed.

Love Casino
Safety Index:Very low Submitted: 29 Jun 2023
Unresolved Our verdict

No reaction policy, good regulator

Black points: 442
Disputed amount: 500,000 INR

Betway Casino - Player's account has been blocked.

Betway Casino
Safety Index:High Submitted: 28 Jun 2023
Unresolved Our verdict

Against fair gambling

Black points: 97
Disputed amount: €7,178

Nevada Win Casino - Player accused of 'bonus abuse', winnings confiscated.

Nevada Win Casino
Safety Index:Below average Submitted: 28 Jun 2023
Unresolved Our verdict

Against fair gambling

Black points: 451
Disputed amount: €3,310

IZZI Casino - Player’s winnings have been reduced.

IZZI Casino
Safety Index:High Submitted: 28 Jun 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 89
Disputed amount: £250

Magic Win Casino - Player’s withdrawal is excessively delayed.

Magic Win Casino
Safety Index:Very low Submitted: 28 Jun 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 580
Disputed amount: A$5,000

Sector 777 Casino - Player experiences delayed payment processing.

Sector 777 Casino
Safety Index:Very low Submitted: 27 Jun 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 492
Disputed amount: €5,000

Wunderino Casino DE - Player was blacklisted due to a technical glitch.

Wunderino Casino DE
Safety Index:High Submitted: 27 Jun 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 105
Disputed amount: £314

Mr Sloty Casino - Player's withdrawal has been delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 27 Jun 2023
Show more complaints (+10)
Showing 1,831 - 1,840 of 5,388 complaints
1...183 184 185...539
Go to pageof 539 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news