HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42874Opened811Not solved5417Solved12149Rejected24497
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €700

Vulkan Vegas Casino - Player is not able to verify his email address.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 15 Oct 2020
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €4,800

Casino Venetian - Player’s being asked to fulfill the wagering requirements.

Casino Venetian
Safety Index:Very low Submitted: 15 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 300,000 INR

JeetWin Casino - Player complains that he didn’t win anything.

JeetWin Casino
Safety Index:High Submitted: 15 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

RooCasino - Player wishes to be excluded from the SMS list.

RooCasino
Safety Index:Low Submitted: 15 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $949

Funclub Casino - Player is experiencing difficulties completing verification.

Funclub Casino
Safety Index:Below average Submitted: 14 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $180

Lucky Creek Casino - Player is struggling to withdraw her winnings.

Lucky Creek Casino
Safety Index:Below average Submitted: 14 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €5,000

Greenplay Casino - Player’s winnings have been voided.

Greenplay Casino
Safety Index:Very high Submitted: 14 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €2,130

Interwetten Casino - Player’s attempts to close his account have been overlooked.

Interwetten Casino
Safety Index:High Submitted: 14 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €176

Vegas Rush Casino - Player is struggling to withdraw his bonus winnings.

Vegas Rush Casino
Safety Index:Low Submitted: 14 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 7,500 руб

Yebo Casino - Player is struggling to withdraw his bonus winnings.

Yebo Casino
Safety Index:Below average Submitted: 14 Oct 2020
Show more complaints (+10)
Showing 21,931 - 21,940 of 24,497 complaints
1...2193 2194 2195...2450
Go to pageof 2,450 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news