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All41,033Opened925Unresolved5,349Resolved12,882Rejected21,877
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Our verdict Player stopped responding

Slotjoint Casino - Player has a problem with KYC.

Closed Submitted: 26 Sep 2019
Disputed amount: €900
Safety Index 8.2 High
Our verdict Unjustified complaint

Thebes Casino - Casino voided winnings from free spins.

Closed Submitted: 26 Sep 2019
Disputed amount: C$1,000
Safety Index 6.1 Below average
Our verdict Unjustified complaint

GW Casino - Player is complaining about the casino’s bonus system.

Closed Submitted: 26 Sep 2019
Disputed amount: A$1,450
Safety Index 4.0 Low
Our verdict Player stopped responding

Planet 7 OZ Casino - Casino didn’t pay out the player’s winnings in full.

Closed Submitted: 25 Sep 2019
Disputed amount: A$850
Safety Index 7.9 Above average
Our verdict Player stopped responding

Winorama Casino - The player is concerned that her withdrawal is not being processed.

Closed Submitted: 25 Sep 2019
Disputed amount: €300
Safety Index 3.1 Very low
Our verdict Unjustified complaint

Madame Chance Casino - Player is complaining that the casino let him play from a restricted country.

Closed Submitted: 24 Sep 2019
Disputed amount: €500
Safety Index 6.8 Above average
Our verdict Player stopped responding

BlackDiamondCasino - Player is unable to withdraw his winnings because of the verification process.

Closed Submitted: 24 Sep 2019
Disputed amount: €450
Safety Index 3.5 Low
Our verdict Player stopped responding

Slotjoint Casino - Player is not happy with the withdrawal process.

Closed Submitted: 20 Sep 2019
Disputed amount: €580
Safety Index 8.2 High
Our verdict Player stopped responding

Spin Million Casino - Player is unable to withdraw his winnings.

Closed Submitted: 19 Sep 2019
Disputed amount: €185
Safety Index 2.8 Very low
Our verdict Player stopped responding

24Pokies Casino - Player is unable to withdraw her winnings.

Closed Submitted: 17 Sep 2019
Disputed amount: A$750
Safety Index 6.4 Below average
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