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All41,038Opened926Unresolved5,349Resolved12,886Rejected21,877
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Our verdict Player stopped responding

Botemania Casino - Player experienced a technical issue while playing a game.

Closed Submitted: 01 Dec 2019
Disputed amount: €530
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Piggy Bang Casino - Player is displeased with the RTP of the casino games.

Closed Submitted: 30 Nov 2019
Disputed amount: €200
Safety Index 6.2 Below average
Our verdict Player stopped responding

Ramses Gold Casino - Player’s winnings were cancelled.

Closed Submitted: 30 Nov 2019
Disputed amount: €1,500
Safety Index 5.6 Below average
Our verdict Player stopped responding

HITLOTO Casino - Player’s withdrawal is delayed.

Closed Submitted: 29 Nov 2019
Disputed amount: 2,000 ₴
Safety Index 0.5 Very low
Our verdict Player stopped responding

bet365 Casino IT - Player is concerned about software fairness.

Closed Submitted: 26 Nov 2019
Disputed amount: €2,000
Safety Index 9.8 Very high
Our verdict Player stopped responding

Snai Casino - Player is concerned about software fairness.

Closed Submitted: 26 Nov 2019
Disputed amount: €50,000
Safety Index 7.6 Above average
Our verdict Player stopped responding

HITLOTO Casino - Player has a problem with his withdrawal.

Closed Submitted: 26 Nov 2019
Disputed amount: 10,000 ₴
Safety Index 0.5 Very low
Our verdict Player stopped responding

Goldrun Casino - Player is complaining on misleading advertisements.

Closed Submitted: 25 Nov 2019
Disputed amount: €2.5
Safety Index 9.1 Very high
Our verdict Player stopped responding

Slot Wolf Casino - Player was accused of a duplicate account without any proof.

Closed Submitted: 25 Nov 2019
Disputed amount: €380
Safety Index 7.8 Above average
Our verdict Player stopped responding

bet365 Casino - Player’s account is blocked.

Closed Submitted: 24 Nov 2019
Disputed amount: 84.1 лв
Safety Index 9.8 Very high
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