HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42873Opened810Not solved5417Solved12149Rejected24497
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €240

Wir-Wetten Casino - Player’s account has been reopened regardless of the requested self-exclusion.

Wir-Wetten Casino
Safety Index:Below average Submitted: 04 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 10,000 kr

Casinoin - Player’s struggling to withdraw his winnings.

Casinoin
Safety Index:High Submitted: 04 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $844

Las Atlantis Casino - Player’s struggling to complete KYC verification.

Las Atlantis Casino
Safety Index:High Submitted: 03 Nov 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €100

Casinomia Casino - Player has been accused of opening multiple accounts.

Casinomia Casino
Safety Index:Below average Submitted: 03 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 2,980 kr

Betmaster Casino - Player’s struggling to withdraw his winnings.

Betmaster Casino
Safety Index:High Submitted: 03 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $2,500

El Royale Casino - Player’s struggling to withdraw his winnings.

El Royale Casino
Safety Index:High Submitted: 03 Nov 2020
Case closed Our verdict

Other

Disputed amount: $2,115

Sportsbet.io Casino - Player’s winnings from sports betting have been declined.

Sportsbet.io Casino
Safety Index:High Submitted: 03 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $3,200

Megapari Casino - Player’s account has been blocked.

Megapari Casino
Safety Index:High Submitted: 03 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $3,663

Gratorama Casino - Player’s enquiring about verification process.

Gratorama Casino
Safety Index:Below average Submitted: 03 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €103

Jellybean Casino - Player’s struggling to complete the account verification.

Jellybean Casino
Safety Index:Very low Submitted: 03 Nov 2020
Show more complaints (+10)
Showing 21,761 - 21,770 of 24,497 complaints
1...2176 2177 2178...2450
Go to pageof 2,450 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news