HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44592Opened962Not solved5578Solved12574Rejected25478
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,500

Stake7 Casino - Player’s winnings have been confiscated.

Stake7 Casino
Safety Index:High Submitted: 19 Feb 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €10,000

Win Unique Casino - Player’s requesting a full deposit refund.

Win Unique Casino
Safety Index:Very low Submitted: 19 Feb 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,300

BetFlip Casino - Player’s dissatisfied with obligatory deposit wagering before withdrawing funds.

BetFlip Casino
Safety Index:Very low Submitted: 19 Feb 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €600

Big5Casino - Player’s criticizing lengthy verification process.

Big5Casino
Safety Index:Below average Submitted: 19 Feb 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €200

SlottoJAM Casino - Player’s withdrawal has been delayed.

SlottoJAM Casino
Safety Index:Very low Submitted: 19 Feb 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $4,000

21Dukes Casino - Player’s bonus winnings have been voided.

21Dukes Casino
Safety Index:Above average Submitted: 18 Feb 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €1,600

Lord of the Spins Casino - Player’s withdrawal has been delayed.

Lord of the Spins Casino
Safety Index:Very low Submitted: 18 Feb 2021
Case closed Our verdict

Other

Disputed amount: 10 CHF

SpinBetter Casino - Player has been asked to provide documents for additional account verification.

SpinBetter Casino
Safety Index:High Submitted: 18 Feb 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $2,460.8

Las Atlantis Casino - Player’s struggling to withdraw his winnings.

Las Atlantis Casino
Safety Index:High Submitted: 17 Feb 2021
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €1,150

22bet Casino - Player complains that he didn’t win anything.

22bet Casino
Safety Index:Above average Submitted: 17 Feb 2021
Show more complaints (+10)
Showing 21,761 - 21,770 of 25,478 complaints
1...2176 2177 2178...2548
Go to pageof 2,548 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news