HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,528Opened894Not solved4,831Solved11,476Rejected22,327
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $4,094

Grand Mondial Casino - Player has been accused of having multiple accounts.

Grand Mondial Casino
Safety Index:High Submitted: 13 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €60

Winorama Casino - Player wishes to close his account.

Winorama Casino
Safety Index:Below average Submitted: 12 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 800 ₴

777 Original Casino - Player’s account has been blocked.

777 Original Casino
Safety Index:Above average Submitted: 12 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $821

Bettilt Casino - Player’s experiencing difficulties completing KYC verification.

Bettilt Casino
Safety Index:Low Submitted: 12 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 400 RM

MegaBet Casino - Player’s experiencing difficulties withdrawing his winnings.

MegaBet Casino
Safety Index:Low Submitted: 12 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €100,000

BetAmo Casino - Player complains that she didn’t win anything.

BetAmo Casino
Safety Index:Above average Submitted: 12 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £160

Casino SuperWins - Player’s withdrawal has been delayed.

Casino SuperWins
Safety Index:Low Submitted: 12 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €400

Lucky Luke Casino - Player’s winnings from bonus play have been confiscated and account closed.

Lucky Luke Casino
Safety Index:Below average Submitted: 11 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,200

Spicy Spins Casino - Player’s winnings have been voided.

Spicy Spins Casino
Safety Index:Low Submitted: 11 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Can$50

Lucky Days Casino - Player’s struggling to withdraw his winnings from bonus play.

Lucky Days Casino
Safety Index:High Submitted: 10 Mar 2020
Show more complaints (+10)
Showing 21,741 - 21,750 of 22,327 complaints
1...2,174 2,175 2,176...2,233
Go to pageof 2,233 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news