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All40,168Opened938Unresolved5,199Resolved12,614Rejected21,417
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Our verdict Player stopped responding

Casoo Casino - Player’s account suspended and winnings canceled.

Closed Submitted: 07 Jan 2020
Disputed amount: €3,200
Safety Index 8.6 High
Our verdict Unjustified complaint

Casino Extreme - Player wasn’t able to apply a bonus code.

Closed Submitted: 07 Jan 2020
Disputed amount: $60
Safety Index 8.1 High
Our verdict Player stopped responding

Betzela Casino - Player’s bets on live matches were not accepted.

Closed Submitted: 07 Jan 2020
Disputed amount: €465
Safety Index 6.0 Below average
Our verdict Unjustified complaint

Punt Casino ZA - Player is experiencing difficulties requesting a withdrawal.

Closed Submitted: 07 Jan 2020
Disputed amount: R9,800
Safety Index 5.4 Below average
Our verdict Player stopped responding

Thebes Casino - Extremely delayed payment.

Closed Submitted: 06 Jan 2020
Disputed amount: A$1,700
Safety Index 6.1 Below average
Our verdict Player stopped responding

Winorama Casino - Deposit didn’t show up on the player’s account balance.

Closed Submitted: 05 Jan 2020
Disputed amount: €36
Safety Index 3.1 Very low
Our verdict Player stopped responding

Joy126 Casino - The player complains about bad customer support.

Closed Submitted: 03 Jan 2020
Disputed amount: 220 $
Safety Index 8.2 High
Our verdict Player stopped responding

Bingo Hall Casino - Player is complaining about how the casino solved his dispute.

Closed Submitted: 02 Jan 2020
Disputed amount: $3,453
Safety Index 2.7 Very low
Our verdict Player stopped responding

Casinochan - Player is complaining about poor customer support.

Closed Submitted: 01 Jan 2020
Disputed amount: C$50
Safety Index 8.5 High
Our verdict Unjustified complaint

True Blue Casino - Delayed withdrawals.

Closed Submitted: 01 Jan 2020
Disputed amount: A$9,500
Safety Index 7.6 Above average
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