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All42,339Opened785Unresolved5,645Resolved13,376Rejected22,533
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Our verdict Unjustified complaint

Winward Casino - Player’s account seems to be blocked.

Closed Submitted: 26 Feb 2021
Disputed amount: €100
Safety Index 3.5 Low
Our verdict Player stopped responding

Hyperino Casino - Player’s winnings have been booked back.

Closed Submitted: 26 Feb 2021
Disputed amount: €1,900
Safety Index 9.0 Very high
Our verdict Player stopped responding

WinBet Casino BG - Player complains that they didn’t receive Birthday bonus.

Closed Submitted: 26 Feb 2021
Disputed amount: ??
Safety Index 8.9 High
Our verdict Player stopped responding

King Johnnie Casino - Player’s struggling to access her account.

Closed Submitted: 25 Feb 2021
Disputed amount: A$30
Safety Index 7.2 Above average
Our verdict Unjustified complaint

Nordicasino - Player’s winnings have been reduced to x10 of the last deposit.

Closed Submitted: 24 Feb 2021
Disputed amount: €2,250
Safety Index 1.9 Very low
Our verdict Player stopped responding

888 Casino - Player has experienced a technical glitch.

Closed Submitted: 24 Feb 2021
Disputed amount: C$3,500
Safety Index 7.4 Above average
Our verdict Player stopped responding

V.Vegas Casino - Player’s struggling to withdraw their winnings.

Closed Submitted: 24 Feb 2021
Disputed amount: 2,000 kr.
Safety Index 9.8 Very high
Our verdict Player stopped responding

Mad Money Casino - Player’s dissatisfied with the withdrawal process.

Closed Submitted: 23 Feb 2021
Disputed amount: €400
Safety Index 5.9 Below average
Our verdict Other

1ACasino - Player is experiencing an undefined problem.

Closed Submitted: 22 Feb 2021
Disputed amount: €25
Safety Index 2.5 Very low
Our verdict Player stopped responding

V.Vegas Casino - Player’s withdrawal has been reversed.

Closed Submitted: 21 Feb 2021
Disputed amount: €10,000
Safety Index 9.8 Very high
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