HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,885Opened933Unresolved5,030Resolved12,259Rejected20,663
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Gama Casino - Player struggles with the account verification.

Closed Submitted: 13 Dec 2023
Disputed amount: €2,000
Safety Index:Very high
Our verdict Player stopped responding

Cashwin Casino - Player is experiencing log-in issues and withheld funds.

Closed Submitted: 13 Dec 2023
Disputed amount: 58,000 Ft
Safety Index:High
Our verdict Other

747.live Casino - Player's winnings are confiscated over alleged match fixing.

Closed Submitted: 13 Dec 2023
Disputed amount: 49,000 ₱
Safety Index:Above average
Our verdict Player stopped responding

747.live Casino - Player's winning bet was cancelled.

Closed Submitted: 13 Dec 2023
Disputed amount: $7,100
Safety Index:Above average
Our verdict Player stopped responding

Yukon Gold Casino - Player unable to claim bonus reward.

Closed Submitted: 13 Dec 2023
Disputed amount: C$10
Safety Index:Very high
Our verdict Player stopped responding

Parimatch Casino IN - Player’s withdrawal requests repeatedly declined.

Closed Submitted: 13 Dec 2023
Disputed amount: 9,800 INR
Safety Index:Below average
Our verdict Unjustified complaint

MyStake Casino - Player has been locked out of the account.

Closed Submitted: 12 Dec 2023
Disputed amount: €180
Safety Index:Very high
Our verdict Unjustified complaint

The Pokies Casino - Player experiences account suspension after withdrawal.

Closed Submitted: 12 Dec 2023
Disputed amount: A$500
Safety Index:Very low
Our verdict Player stopped responding

Royspins Casino - Player's withdrawal is delayed due to the account verification process.

Closed Submitted: 12 Dec 2023
Disputed amount: 2,000 CHF
Safety Index:High
Our verdict Unjustified complaint

Parimatch Casino IN - Player's account verification is delayed.

Closed Submitted: 12 Dec 2023
Disputed amount: 8,400 INR
Safety Index:Below average
Show more complaints (+10)
Showing 12,511 - 12,520 of 20,663 complaints
1...1,251 1,252 1,253...2,067
Go to pageof 2,067 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.