HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,248Opened1,010Unresolved4,891Resolved12,006Rejected20,341
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Onestep Casino - Concerns over self-exclusion policy breaches by sibling online casinos.

Closed Submitted: 20 May 2024
Disputed amount: €930
Safety Index:Below average
Our verdict Player stopped responding

GemoBet Casino - Player’s winnings have been confiscated due to supposed bonus violation.

Closed Submitted: 20 May 2024
Disputed amount: €1,000
Safety Index:Above average
Our verdict Other

Nine Casino - Player is dissatisfied with the bonus policy.

Closed Submitted: 20 May 2024
Disputed amount: 1,000 CHF
Safety Index:High
Our verdict Player stopped responding

Lucky7even Casino - Player’s winnings were confiscated due to third-party card usage.

Closed Submitted: 20 May 2024
Disputed amount: €1,500
Safety Index:High
Our verdict Player stopped responding

Loke Casino - Player's deposits lost due to login issues.

Closed Submitted: 20 May 2024
Disputed amount: 600 kr
Safety Index:High
Our verdict Player stopped responding

8888.bg Casino - Player claims game results on 8888.bg are not accurate.

Closed Submitted: 20 May 2024
Disputed amount: 50 лв
Safety Index:Above average
Our verdict Unjustified complaint

Bruce Bet Casino - Player's winnings have been confiscated.

Closed Submitted: 20 May 2024
Disputed amount: €1,500
Safety Index:Low
Our verdict Player stopped responding

Winshark Casino - Player struggles to withdraw winnings at WinShark Casino.

Closed Submitted: 20 May 2024
Disputed amount: €2,900
Safety Index:High
Our verdict Player stopped responding

Rooster Bet Casino - Player can't withdraw winnings due to unaccepted banking details.

Closed Submitted: 20 May 2024
Disputed amount: €2,400
Safety Index:High
Our verdict Other

RTbet Casino - Player’s VIP level dropped which caused delays in the payout.

Closed Submitted: 20 May 2024
Disputed amount: €200,000
Safety Index:Very high
Show more complaints (+10)
Showing 10,211 - 10,220 of 20,341 complaints
1...1,021 1,022 1,023...2,035
Go to pageof 2,035 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.