HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,274Opened786Unresolved5,449Resolved13,037Rejected22,002
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Wonaco Casino - Player has issues with the deposit being uncredited.

Closed Submitted: 22 Sep 2024
Disputed amount: C$3,000
Safety Index 2.8 Very low
Our verdict Player stopped responding

Nabcasino - Player's account has been closed.

Closed Submitted: 22 Sep 2024
Disputed amount: €650
Safety Index 4.5 Low
Our verdict Player stopped responding

7Slots Casino - Player's withdrawal is delayed due to account review.

Closed Submitted: 22 Sep 2024
Disputed amount: $610,000 CLP
Safety Index 8.7 High
Our verdict Other

FCMoon Casino - Player's account has been closed with funds blocked.

Closed Submitted: 22 Sep 2024
Disputed amount: 1,994 USD₮
Safety Index 4.1 Low
Our verdict Unjustified complaint

Betsixty Casino - Player requests refund due to unlicensed casino.

Closed Submitted: 22 Sep 2024
Disputed amount: €2,100
Safety Index 7.6 Fresh casino
Our verdict Player stopped responding

Lucky Pays Casino - Player’s withdrawal has been delayed.

Closed Submitted: 22 Sep 2024
Disputed amount: £7,500
Safety Index 1.4 Very low
Our verdict Other

Mega Dice Casino - Player's account has been closed after a withdrawal request.

Closed Submitted: 22 Sep 2024
Disputed amount: 850 USD₮
Safety Index 4.0 Low
Our verdict Other

EGB Casino - Player’s withdrawal request is denied.

Closed Submitted: 22 Sep 2024
Disputed amount: $424
Safety Index 3.5 Low
Our verdict Unjustified complaint

CatCasino - Player requests refund due to gambling losses.

Closed Submitted: 22 Sep 2024
Disputed amount: €300
Safety Index 9.0 Very high
Our verdict Other

Instant Casino - Player has been able to register a new account after being self-excluded.

Closed Submitted: 22 Sep 2024
Disputed amount: €585
Safety Index 0.8 Very low
Show more complaints (+10)
Showing 10,211 - 10,220 of 22,002 complaints
1...1,021 1,022 1,023...2,201
Go to pageof 2,201 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!