The player from North Rhine-Westphalia requested withdrawals of €500 on April 9th, which were made 18 days ago, but he is still waiting for the funds. He has a total of €4800 in his account.
Pandido Casino - Player's withdrawal has been delayed.
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Waiting for Casino Guru to reply
6d 23h 26m 53s
Pandido Casino
Safety Index:Above averageCase summary
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19 hours ago
Translation
Hello. I requested withdrawals of €500 each on April 9th. That was 18 days ago, and I was told to be patient. There is a total of €4800 in my account.
Automatic translation:
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1 hour ago
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1 hour ago
Dear jablonski1911,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals from the casino in the past?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with the help of a bonus?
- Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
