Gucci9 Casino - Player's winnings are being lost due to website glitches.

This site kept glitching and when it reloaded the money was gone happened more then once

Dear cnucum1,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Gucci9 Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate what kind of games were you playing and if possible, to forward some kind of evidence? I will be waiting for your reply patiently.

Best regards,

Nick

I have screen shots of site freezing

I HAVE MORE SCREEN SHOTS

Dear cnucum1,

Please forward any evidence to nikolas.b@casino.guru as currently the issue is not properly described.

Regards,

Nick

Dear cnucum1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I sent all evidence to your email

Check your email address

Dear cnucum1,

I have received three emails from you; however, none of them contain any concrete evidence supporting your claim—they only include conversations with the casino.

If you have any specific proof related to your case, please forward it to my email again. Without such evidence, we will be unable to continue resolving the matter.

Awaiting your response.

Regards,

Nick

Dear cnucum1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.