Casino Eagles - Player's account has been blocked.

Total rip off avoid same company as casino purple based in curaco no uk protection will you deposit but never withdraw will not answer any message you send them then after that they will block your account as if you never existed

total crooks please avoid or regret it

Dear Wildgas,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do I understand correctly that you currently don't have access to your account?

Could you please advise if there are any funds being held in your casino account? Is it £100 (dispute value)? Have you accumulated these funds with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear Wildgas,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.