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Resolved Our verdict

Case closed

Disputed amount: £1,000

Casino765 - Player’s several requests to impose deposit limits have been overlooked.

Casino765
Safety Index:Low Submitted: 27 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €70

Jellybean Casino - Player’s withdrawal has been delayed.

Jellybean Casino
Safety Index:Very low Submitted: 27 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Can$9,500

Joka Room Casino - Player’s withdrawals have been delayed.

Joka Room Casino
Safety Index:Very low Submitted: 27 May 2020
Resolved Our verdict

Case closed

Disputed amount: €860

Lord of the Spins Casino - Player’s withdrawal has been delayed.

Lord of the Spins Casino
Safety Index:Very low Submitted: 27 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: R2,300

SpinBetter Casino - Player’s struggling to withdraw his winnings.

SpinBetter Casino
Safety Index:High Submitted: 27 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €900

bCasino - Player’s bonus winnings have been cancelled.

bCasino
Safety Index:Below average Submitted: 27 May 2020
Resolved Our verdict

Case closed

Disputed amount: €1,800

Big5Casino - Player’s account has been closed and winnings confiscated.

Big5Casino
Safety Index:Below average Submitted: 27 May 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 38
Disputed amount: €860

Triumph Casino - Player’s winnings have been voided.

Triumph Casino
Safety Index:Low Submitted: 27 May 2020
Case closed Our verdict

Other

Disputed amount: A$900

Playamo Casino - Player’s struggling to receive his winnings.

Playamo Casino
Safety Index:Above average Submitted: 27 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$24

Joka Room Casino - Player has experienced technical problem.

Joka Room Casino
Safety Index:Very low Submitted: 26 May 2020
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