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All46,105Opened967Not solved5,752Solved12,993Rejected26,393
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Unresolved Our verdict

No reaction policy, good regulator

Black points: 32
Disputed amount: €125

Giggle Bingo Casino - Player has requested a refund of his deposits.

Giggle Bingo Casino
Safety Index:Above average Submitted: 01 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: ??

BC.Game Casino - Player is enquiring about platform currency.

BC.Game Casino
Safety Index:Above average Submitted: 01 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$1,000

Joka Room Casino - Player’s struggling to withdraw his winnings.

Joka Room Casino
Safety Index:Very low Submitted: 01 Sep 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 1,410
Disputed amount: A$6,000

Joka Room Casino - Player’s struggling to withdraw his winnings.

Joka Room Casino
Safety Index:Very low Submitted: 01 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €800

5plusbet Casino - Player has been experiencing difficulties to close his account.

5plusbet Casino
Safety Index:Very low Submitted: 01 Sep 2020
Case closed Our verdict

Other

Disputed amount: €250

Joo Casino - Player’s dissatisfied with obligatory deposit wagering before withdrawing funds.

Joo Casino
Safety Index:High Submitted: 01 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: €2,150

PokerStars Casino - Player’s account has been frozen.

PokerStars Casino
Safety Index:Above average Submitted: 01 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

Spin Million Casino - Player’s winnings have been cancelled.

Spin Million Casino
Safety Index:Low Submitted: 01 Sep 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 15
Disputed amount: NZ$108

Spin Casino - Player complains about unauthorized deposit.

Spin Casino
Safety Index:Above average Submitted: 01 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: A$4,000

Joka Room Casino - Player’s struggling to withdraw their winnings.

Joka Room Casino
Safety Index:Very low Submitted: 31 Aug 2020
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