Royal Slots Casino

Case summary

The player is unable to withdraw his winnings and access his casino account. We rejected the complaint because the player didn't respond to our messages and questions.

Discussion

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Attila Gyapjas

Unregistered user

United Kingdom

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5 years ago

I win 1150£ on Royal Slots Casino ! They do not want paid my money win

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Peter

Head of Data Administration

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5 years ago

Dear Attila,

Thank you for contacting Casino Guru and letting us help you. I would like to ask you to be more specific and describe the issue in more detail. Could you please also upload screenshots of the conversation with the casino?

Best regards,

Peter

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Peter

Head of Data Administration

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5 years ago

Dear Attila,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply and provide the required information in the given time frame, we will reject your complaint.

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Peter

Head of Data Administration

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5 years ago

Unfortunately, we’re rejecting this complaint because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

Royal Slots Casino - Player is unable to withdraw his money.

Player stopped responding

Amount: £1,150

Case summary