HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,201Opened854Unresolved5,780Resolved13,721Rejected22,846
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

True Blue Casino - Player is struggling to log in to his account.

Closed Submitted: 17 Feb 2020
Disputed amount: €50
Safety Index 7.6 Above average
Our verdict Unjustified complaint

HITLOTO Casino - Player has a problem with verification.

Closed Submitted: 16 Feb 2020
Disputed amount: 9,000 ₴
Safety Index 0.5 Very low
Our verdict No reaction

GW Casino - Player’s withdrawal has been declined.

Unresolved Submitted: 15 Feb 2020
Black points: 364
Disputed amount: A$9,500
Safety Index 4.0 Low
Our verdict Player stopped responding

Spin996 Casino - Player’s winnings have been voided.

Closed Submitted: 14 Feb 2020
Disputed amount: 4,000 $
Safety Index 6.4 Below average
Our verdict Player stopped responding

Radio Bingo Casino - Player was unable to open an account.

Closed Submitted: 14 Feb 2020
Disputed amount: ??
Safety Index 3.4 Very low
Our verdict Case closed

GoodWin Casino - Player can’t play from his country, but has been allowed to deposit.

Resolved Submitted: 14 Feb 2020
Disputed amount: €100
Safety Index 6.6 Above average
Our verdict Player stopped responding

Joka Room Casino - Player upset with the casino’s marketing practices.

Closed Submitted: 13 Feb 2020
Disputed amount: ??
Safety Index 2.3 Very low
Our verdict Case closed

Dozenspins Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 13 Feb 2020
Disputed amount: €1,500
Safety Index 7.9 Above average
Our verdict Case closed

LiliBet Casino - Player’s account has been blocked.

Resolved Submitted: 13 Feb 2020
Disputed amount: €500
Safety Index 8.7 High
Our verdict Player stopped responding

MoPlay Casino - Player’s deposits were not added to his casino balance.

Closed Submitted: 11 Feb 2020
Disputed amount: Mex$390
Safety Index 7.3 Fresh casino
Show more complaints (+10)
Showing 42,821 - 42,830 of 43,201 complaints
1...4,282 4,283 4,284...4,321
Go to pageof 4,321 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.