HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44333Opened915Not solved5555Solved12514Rejected25349
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €3,000

Winorama Casino - Player’s struggling to withdraw the winnings.

Winorama Casino
Safety Index:Below average Submitted: 06 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €180

Videoslots Casino - Player’s criticizing lengthy withdrawal process.

Videoslots Casino
Safety Index:Very high Submitted: 06 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €250

Winorama Casino - Player’s struggling to withdraw his winnings.

Winorama Casino
Safety Index:Below average Submitted: 06 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €500

BlackDiamondCasino - Player’s bonus winnings have been cancelled.

BlackDiamondCasino
Safety Index:Low Submitted: 06 May 2020
Resolved Our verdict

Case closed

Disputed amount: €600

Regent Play Casino - Player’s struggling to receive his winnings.

Regent Play Casino
Safety Index:High Submitted: 06 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 100,000 Kč

Playamo Casino - Player is experiencing difficulties withdrawing money to his MasterCard.

Playamo Casino
Safety Index:Above average Submitted: 06 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £600

BetSteve Casino - Player’s deposit has been deducted twice from the bank account.

BetSteve Casino
Safety Index:Below average Submitted: 06 May 2020
Resolved Our verdict

Case closed

Disputed amount: $12.5

PokerStars Casino - Player’s struggling to complete KYC verification.

PokerStars Casino
Safety Index:Above average Submitted: 06 May 2020
Resolved Our verdict

Case closed

Disputed amount: NZ$12,000

Captain Spins Casino - Player’s withdrawal has been delayed.

Captain Spins Casino
Safety Index:Below average Submitted: 06 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $500

Cherry Gold Casino - Player is dissatisfied with overall casino experience.

Cherry Gold Casino
Safety Index:High Submitted: 06 May 2020
Show more complaints (+10)
Showing 42,751 - 42,760 of 44,333 complaints
1...4275 4276 4277...4434
Go to pageof 4,434 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news