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All42,263Opened789Unresolved5,628Resolved13,364Rejected22,482
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Our verdict Unreasonable excuse

BitcoinBet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 24 Mar 2020
Black points: 2,799
Disputed amount: $3,500
Safety Index 3.5 Low
Our verdict Player stopped responding

24K Casino - Player is having difficulties withdrawing money to his MasterCard.

Closed Submitted: 24 Mar 2020
Disputed amount: €30
Safety Index 2.8 Very low
Our verdict Player stopped responding

EgoCasino - Player’s dissatisfied with bonuses.

Closed Submitted: 24 Mar 2020
Disputed amount: €3
Safety Index 4.2 Low
Our verdict Player stopped responding

Casinotoken.com - Player’s withdrawal has been declined.

Closed Submitted: 24 Mar 2020
Disputed amount: 500 Kč
Safety Index 8.3 High
Our verdict Case closed

GrandX Casino - Player’s request for a self-exclusion has been ignored for more than a month.

Resolved Submitted: 24 Mar 2020
Disputed amount: €5,290
Safety Index 8.7 High
Our verdict Case closed

Fortune Clock Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 24 Mar 2020
Disputed amount: €200
Safety Index 5.2 Below average
Our verdict Player stopped responding

8Goal Casino - Player’s struggling to contact casino.

Closed Submitted: 23 Mar 2020
Disputed amount: ??
Safety Index 7.1 Above average
Our verdict Unjustified complaint

Casinotoken.com - Player’s winnings from bonus play have been capped at $50.

Closed Submitted: 23 Mar 2020
Disputed amount: NZ$550
Safety Index 8.3 High
Our verdict Case closed

Winorama Casino - Player’s trying to complete KYC verification.

Resolved Submitted: 22 Mar 2020
Disputed amount: €2,900
Safety Index 3.1 Very low
Our verdict Justified complaint

Wager Beat Casino - Player’s winnings from No Deposit bonus have been cancelled.

Unresolved Submitted: 22 Mar 2020
Black points: 1,488
Disputed amount: A$25,000
Safety Index 3.3 Very low
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