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All42,266Opened788Unresolved5,628Resolved13,365Rejected22,485
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Our verdict Unjustified complaint

Freaky Aces Casino - Player’s country has become restricted.

Closed Submitted: 12 Jun 2020
Disputed amount: €435
Safety Index 4.1 Low
Our verdict No reaction policy

Bet2U Casino - Player’s winnings have been cancelled and account blocked.

Unresolved Submitted: 12 Jun 2020
Black points: 34
Disputed amount: $2,177
Safety Index 1.6 Very low
Our verdict Player stopped responding

Joka Room Casino - Player’s withdrawal has been delayed.

Closed Submitted: 11 Jun 2020
Disputed amount: A$835
Safety Index 2.3 Very low
Our verdict No reaction

77 Jackpot Casino - Player’s winnings have been voided.

Unresolved Submitted: 11 Jun 2020
Black points: 928
Disputed amount: €8,000
Safety Index 4.4 Low
Our verdict Case closed

Wager Beat Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 11 Jun 2020
Disputed amount: A$3,700
Safety Index 3.3 Very low
Our verdict Unjustified complaint

Parimatch Casino BR - Player’s account has been blocked.

Closed Submitted: 11 Jun 2020
Disputed amount: $1,153
Safety Index 5.7 Below average
Our verdict Player stopped responding

Go Wild Casino - Player is criticizing verification process.

Closed Submitted: 11 Jun 2020
Disputed amount: ??
Safety Index 6.4 Below average
Our verdict Case closed

Royal Planet Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 11 Jun 2020
Disputed amount: $467
Safety Index 5.2 Below average
Our verdict Case closed

BeVegas Casino - Player’s struggling to complete KYC verification.

Resolved Submitted: 11 Jun 2020
Disputed amount: €500
Safety Index 6.7 Above average
Our verdict No reaction

Leonmonaco Casino - Player requested self-exclusion is being ignored.

Unresolved Submitted: 11 Jun 2020
Black points: 1,000
Disputed amount: ??
Safety Index 1.7 Very low
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