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All41,044Opened916Unresolved5,349Resolved12,900Rejected21,879
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Our verdict Unjustified complaint

GW Casino - Player is complaining about the casino’s bonus system.

Closed Submitted: 26 Sep 2019
Disputed amount: A$1,450
Safety Index 4.0 Low
Our verdict Player stopped responding

Planet 7 OZ Casino - Casino didn’t pay out the player’s winnings in full.

Closed Submitted: 25 Sep 2019
Disputed amount: A$850
Safety Index 7.9 Above average
Our verdict Player stopped responding

Winorama Casino - The player is concerned that her withdrawal is not being processed.

Closed Submitted: 25 Sep 2019
Disputed amount: €300
Safety Index 3.1 Very low
Our verdict Uncertain case

Bonza Spins Casino - Huge amount from the player’s win was confiscated.

Unresolved Submitted: 25 Sep 2019
Black points: 95
Disputed amount: A$3,800
Safety Index 2.8 Very low
Our verdict Unjustified complaint

Madame Chance Casino - Player is complaining that the casino let him play from a restricted country.

Closed Submitted: 24 Sep 2019
Disputed amount: €500
Safety Index 6.8 Above average
Our verdict Player stopped responding

BlackDiamondCasino - Player is unable to withdraw his winnings because of the verification process.

Closed Submitted: 24 Sep 2019
Disputed amount: €450
Safety Index 3.5 Low
Our verdict Case closed

Planet 7 OZ Casino - Player’s winnings disappeared from his account.

Resolved Submitted: 23 Sep 2019
Disputed amount: A$47,000
Safety Index 7.9 Above average
Our verdict No reaction policy

bet365 Casino - Player's account was closed, and his winnings confiscated.

Unresolved Submitted: 20 Sep 2019
Disputed amount: 31,000 INR
Safety Index 9.8 Very high
Our verdict Player stopped responding

Slotjoint Casino - Player is not happy with the withdrawal process.

Closed Submitted: 20 Sep 2019
Disputed amount: €580
Safety Index 8.2 High
Our verdict Player stopped responding

Spin Million Casino - Player is unable to withdraw his winnings.

Closed Submitted: 19 Sep 2019
Disputed amount: €185
Safety Index 2.8 Very low
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