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Case closed Our verdict

Unjustified complaint

Disputed amount: €1,200

Bongo Casino - Player's self-exclusion was ignored.

Bongo Casino
Safety Index:High Submitted: 28 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €600

AllReels Casino - Player’s account has been closed.

AllReels Casino
Safety Index:High Submitted: 28 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €22

Booi Casino - Player has been accused of multiple accounts.

Booi Casino
Safety Index:High Submitted: 28 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $750

Exclusive Casino - Player has experienced technical glitch while playing slots.

Exclusive Casino
Safety Index:High Submitted: 28 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: A$2,500

Casinonic - Player complains about payment methods.

Casinonic
Safety Index:Very high Submitted: 27 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: Can$1,500

Luckland Casino - Player’s struggling to withdraw her winnings for more than two months.

Luckland Casino
Safety Index:High Submitted: 27 Sep 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 31
Disputed amount: Can$400

Wildz Casino - Player’s struggling to withdraw his winnings.

Wildz Casino
Safety Index:High Submitted: 27 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $100

BondiBet Casino - Player’s account has been disabled.

BondiBet Casino
Safety Index:Below average Submitted: 27 Sep 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 12
Disputed amount: $100

Paris VIP Casino - Player’s account has been disabled.

Paris VIP Casino
Safety Index:Below average Submitted: 27 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €10,001.47

Betsafe Casino - Player’s bonus winnings have been canceled.

Betsafe Casino
Safety Index:High Submitted: 27 Sep 2020
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