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All41,193Opened897Unresolved5,378Resolved12,963Rejected21,955
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Our verdict Unjustified complaint

Leonmonaco Casino - Player’s deposit has never been credited to her account.

Closed Submitted: 27 Jun 2020
Disputed amount: £26.01
Safety Index 1.7 Very low
Our verdict Player stopped responding

Xpokies Casino - Player’s criticizing lengthy withdrawal process and high unexpected fees.

Closed Submitted: 27 Jun 2020
Disputed amount: A$1,100
Safety Index 7.2 Above average
Our verdict Player stopped responding

Joka Room Casino - Casino game is not loading properly.

Closed Submitted: 27 Jun 2020
Disputed amount: A$1,300
Safety Index 2.3 Very low
Our verdict Case closed

RichPrize Casino - Player’s struggling to complete account verification.

Resolved Submitted: 27 Jun 2020
Disputed amount: €44
Safety Index 6.8 Above average
Our verdict Other

Casino765 - Player’s struggling to play any of the slots.

Closed Submitted: 26 Jun 2020
Disputed amount: £25
Safety Index 6.4 Below average
Our verdict Player stopped responding

21Dukes Casino - Player’s winnings have been cancelled.

Closed Submitted: 26 Jun 2020
Disputed amount: R23,000
Safety Index 7.5 Above average
Our verdict Player stopped responding

Yukon Gold Casino - Player has been accused of opening multiple accounts.

Closed Submitted: 26 Jun 2020
Disputed amount: €365
Safety Index 9.5 Very high
Our verdict Unjustified complaint

Casino Cruise - Player’s withdrawal has been delayed.

Closed Submitted: 26 Jun 2020
Disputed amount: $61.57
Safety Index 7.2 Above average
Our verdict Player stopped responding

Thebes Casino - Player’s bonus winnings have been voided.

Closed Submitted: 26 Jun 2020
Disputed amount: A$5,000
Safety Index 6.1 Below average
Our verdict Player stopped responding

RichPrize Casino - Player has experienced technical glitch.

Closed Submitted: 26 Jun 2020
Disputed amount: €130
Safety Index 6.8 Above average
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