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All42,269Opened779Unresolved5,628Resolved13,370Rejected22,492
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Our verdict Case closed

Infinity Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 22 Dec 2020
Disputed amount: £1,000
Safety Index 5.6 Below average
Our verdict Unjustified complaint

Jokerino Casino - Player’s free bonus winnings have been reduced.

Closed Submitted: 21 Dec 2020
Disputed amount: €900
Safety Index 2.1 Very low
Our verdict Player stopped responding

MrVegas Casino - Player complains that he didn’t win anything.

Closed Submitted: 21 Dec 2020
Disputed amount: €1,200
Safety Index 6.2 Below average
Our verdict Case closed

Casino Empire - Player’s account has been blocked.

Resolved Submitted: 21 Dec 2020
Disputed amount: €10,730
Safety Index 3.0 Very low
Our verdict Player stopped responding

Spin Million Casino - Player’s withdrawal has been rejected.

Closed Submitted: 21 Dec 2020
Disputed amount: €450
Safety Index 2.8 Very low
Our verdict Case closed

1win Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 21 Dec 2020
Disputed amount: €100
Safety Index 8.7 High
Our verdict Other

Prestige Spin Casino - Player’s criticizing false advertisement of bonus.

Closed Submitted: 20 Dec 2020
Disputed amount: €79
Safety Index 4.3 Low
Our verdict Player stopped responding

7 Reels Casino - Player’s struggling to complete the account verification.

Closed Submitted: 20 Dec 2020
Disputed amount: $100
Safety Index 7.9 Above average
Our verdict Unjustified complaint

Jellybean Casino - Player has succeeded in opening account from a restricted country.

Closed Submitted: 20 Dec 2020
Disputed amount: €400
Safety Index 4.5 Low
Our verdict Player stopped responding

Spin Million Casino - Player’s withdrawal has been delayed.

Closed Submitted: 20 Dec 2020
Disputed amount: €4,000
Safety Index 2.8 Very low
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