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All40,087Opened935Unresolved5,186Resolved12,586Rejected21,380
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Our verdict Player stopped responding

Diamond Club VIP Casino - Player lost his winnings due to an unfair maximum bet rule.

Closed Submitted: 03 Oct 2019
Disputed amount: €2,130
Safety Index 5.9 Below average
Our verdict Justified complaint

Jellybean Casino - Player’s winnings were confiscated because of “irregular betting patterns”.

Unresolved Submitted: 01 Oct 2019
Black points: 1,367
Disputed amount: €3,100
Safety Index 4.5 Low
Our verdict Case closed

Winorama Casino - Player’s account suspended.

Resolved Submitted: 01 Oct 2019
Disputed amount: €800
Safety Index 3.1 Very low
Our verdict Case closed

Winorama Casino - Delayed withdrawal.

Resolved Submitted: 29 Sep 2019
Disputed amount: €400
Safety Index 3.1 Very low
Our verdict Player stopped responding

Spin996 Casino - Player was accused of bonus hunting.

Closed Submitted: 29 Sep 2019
Disputed amount: 3,400 RM
Safety Index 6.4 Below average
Our verdict Player stopped responding

Reeltastic Casino - Different information in General T&Cs and Bonus T&Cs.

Closed Submitted: 28 Sep 2019
Disputed amount: €250
Safety Index 2.1 Very low
Our verdict Case closed

Luckybet Casino - Deposit didn’t show up on the player’s account balance.

Resolved Submitted: 27 Sep 2019
Disputed amount: €100
Safety Index 5.3 Below average
Our verdict Player stopped responding

Yobetit Casino - Player’s account was suspended without any explanation.

Closed Submitted: 27 Sep 2019
Disputed amount: €500
Safety Index 8.2 High
Our verdict Player stopped responding

Tangiers Casino - Inaccurate information from the casino support.

Closed Submitted: 27 Sep 2019
Disputed amount: €70
Safety Index 5.2 Below average
Our verdict Player stopped responding

Slot Yes IT Casino - Delayed withdrawal.

Closed Submitted: 27 Sep 2019
Disputed amount: €10,000
Safety Index 8.0 High
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