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All40,685Opened892Unresolved5,284Resolved12,785Rejected21,724
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Our verdict Player stopped responding

21Dukes Casino - Player’s bonus winnings have been voided.

Closed Submitted: 30 Oct 2020
Disputed amount: €300,000
Safety Index 7.5 Above average
Our verdict Unjustified complaint

Trada Casino - Player’s bonus winnings have been voided.

Closed Submitted: 30 Oct 2020
Disputed amount: €6,800
Safety Index 8.2 High
Our verdict Player stopped responding

Spin Million Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 30 Oct 2020
Disputed amount: €2,450
Safety Index 2.8 Very low
Our verdict Case closed

Go Big Slots Casino - Player wishes to close his account.

Resolved Submitted: 30 Oct 2020
Disputed amount: ??
Safety Index 5.4 Below average
Our verdict Case closed

Unibet Casino AT - Player’s withdrawal has been delayed.

Resolved Submitted: 29 Oct 2020
Disputed amount: €100,000
Safety Index 9.2 Very high
Our verdict No reaction policy

Four Crowns Casino - Player’s winnings from bonus play have been reduced to x10 of her last deposit.

Unresolved Submitted: 29 Oct 2020
Black points: 37
Disputed amount: £700
Safety Index 0.2 Very low
Our verdict Unjustified complaint

House Of Pokies Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 29 Oct 2020
Disputed amount: A$1,100
Safety Index 2.9 Very low
Our verdict Other

NetBet Casino IT - Player’s experiencing some problems with a bonus.

Closed Submitted: 29 Oct 2020
Disputed amount: €50
Safety Index 5.7 Below average
Our verdict Player stopped responding

BondiBet Casino - Player cannot withdraw his winnings.

Closed Submitted: 29 Oct 2020
Disputed amount: A$4,000
Safety Index 5.6 Below average
Our verdict Player stopped responding

V.Vegas Casino - Player’s account has been blocked.

Closed Submitted: 29 Oct 2020
Disputed amount: €200
Safety Index 9.8 Very high
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