HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,565Opened885Unresolved5,846Resolved13,817Rejected23,017
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

PalmSlots Online Casino - Player's Free Spins are not accessible.

Closed Submitted: 27 Nov 2022
Disputed amount: €2,800
Safety Index 1.7 Very low
Our verdict Unjustified complaint

VIP Casino Royal - Player’s withdrawal has been delayed.

Closed Submitted: 27 Nov 2022
Disputed amount: $100
Safety Index 3.9 Low
Our verdict Case closed

Casinoly Casino - Player’s deposit has never been credited to his casino account.

Resolved Submitted: 27 Nov 2022
Disputed amount: €500
Safety Index 8.2 High
Our verdict Player stopped responding

21LuckyBet Casino - The player struggles to play in the casino.

Closed Submitted: 27 Nov 2022
Disputed amount: Mex$100
Safety Index 5.1 Below average
Our verdict No reaction

ArcadeLara Casino - The player's self exclusion failed.

Unresolved Submitted: 27 Nov 2022
Black points: 438
Disputed amount: €800
Safety Index 5.9 Below average
Our verdict Delayed payment, status unknown

BitDice Casino - The player's withdrawal is delayed.

Unresolved Submitted: 27 Nov 2022
Black points: 100
Disputed amount: €794
Safety Index 2.9 Very low
Our verdict Player stopped responding

Casiplay Casino - The player's unable to play any game.

Closed Submitted: 27 Nov 2022
Disputed amount: €20
Safety Index 8.4 High
Our verdict Player stopped responding

V.Vegas Casino - The player struggles to withdraw his balance.

Closed Submitted: 27 Nov 2022
Disputed amount: 1 R$
Safety Index 9.8 Very high
Our verdict No reaction policy

BitDice Casino - The player's withdrawal is delayed.

Unresolved Submitted: 27 Nov 2022
Black points: 50
Disputed amount: $140
Safety Index 2.9 Very low
Our verdict No reaction policy

Pinasbet Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 27 Nov 2022
Black points: 54
Disputed amount: 9,000 ₱
Safety Index 4.5 Low
Show more complaints (+10)
Showing 35,151 - 35,160 of 43,565 complaints
1...3,515 3,516 3,517...4,357
Go to pageof 4,357 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.