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All43,609Opened896Unresolved5,854Resolved13,828Rejected23,031
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Our verdict Unjustified complaint

N1 Casino GR - Player faces account closure and confiscated winnings after mistakenly using a different card.

Closed Submitted: 23 Jan 2024
Disputed amount: €11,000
Safety Index 8.4 High
Our verdict Player stopped responding

Metaspins Casino - Player is deprived of the promised loyalty reward.

Closed Submitted: 23 Jan 2024
Disputed amount: 2,000 USD₮
Safety Index 9.3 Very high
Our verdict No reaction policy

Golden Genie Casino - Player is experiencing a severe withdrawal delay.

Unresolved Submitted: 23 Jan 2024
Black points: 104
Disputed amount: €978
Safety Index 0.6 Very low
Our verdict Other

Voltslot Casino - Blocked access and delayed withdrawal for verified player.

Closed Submitted: 23 Jan 2024
Disputed amount: €300
Safety Index 6.6 Above average
Our verdict Case closed

Billy Billion Casino - Player’s address document rejected by the casino.

Resolved Submitted: 23 Jan 2024
Disputed amount: €197
Safety Index 8.6 High
Our verdict Player stopped responding

Arctic Casino - Player demands a refund.

Closed Submitted: 23 Jan 2024
Disputed amount: ??
Safety Index 5.9 Below average
Our verdict Other

Rollbit Casino - Player’s account blocked due to verification issues.

Closed Submitted: 23 Jan 2024
Disputed amount: €1,250
Safety Index 4.0 Low
Our verdict No reaction policy

Nords Casino - Player's self-exclusion not respected.

Unresolved Submitted: 23 Jan 2024
Black points: 57
Disputed amount: €300
Safety Index 3.7 Low
Our verdict Case closed

Bruce Bet Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 23 Jan 2024
Disputed amount: 700 zł
Safety Index 4.0 Low
Our verdict Player stopped responding

Voltslot Casino - Player's verification and withdrawal issues.

Closed Submitted: 23 Jan 2024
Disputed amount: €219
Safety Index 6.6 Above average
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