HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,422Opened944Unresolved5,234Resolved12,699Rejected21,545
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Slotmaniax Casino - Player struggles with account verification.

Resolved Submitted: 06 Dec 2023
Disputed amount: €53
Safety Index 7.6 Above average
Our verdict Player stopped responding

Cyber.bet Casino - Player faces unexpected turnover requirements for withdrawal.

Closed Submitted: 06 Dec 2023
Disputed amount: $530,000 CLP
Safety Index 2.1 Very low
Our verdict Case closed

ICE36 Casino DK - Player didn’t receive a promised deposit bonus.

Resolved Submitted: 06 Dec 2023
Disputed amount: 100 kr.
Safety Index 9.5 Very high
Our verdict No reaction policy

Superb Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 06 Dec 2023
Black points: 42
Disputed amount: €100
Safety Index 1.8 Very low
Our verdict Case closed

Sportuna Casino - Casino fails to process player's withdrawal request.

Resolved Submitted: 06 Dec 2023
Disputed amount: €655
Safety Index 8.1 High
Our verdict Case closed

Lucky Crypto Casino - Player's withdrawal remains unresolved.

Resolved Submitted: 06 Dec 2023
Disputed amount: $550
Safety Index 6.4 Below average
Our verdict Other

CasinoMega - Player struggles with withdrawal process.

Closed Submitted: 05 Dec 2023
Disputed amount: 10,000 zł
Safety Index 8.3 High
Our verdict Other

Bruce Bet Casino - Player's experiencing issues with his balance.

Closed Submitted: 05 Dec 2023
Disputed amount: €1,800
Safety Index 4.0 Low
Our verdict Case closed

Rollino Casino - Player's winnings confiscated after bonus cancellation.

Resolved Submitted: 05 Dec 2023
Disputed amount: €306
Safety Index 2.3 Very low
Our verdict Player stopped responding

Betandplay Casino - Player’s deposit has not been recognized by the casino.

Closed Submitted: 05 Dec 2023
Disputed amount: €80
Safety Index 6.8 Above average
Show more complaints (+10)
Showing 25,681 - 25,690 of 40,422 complaints
1...2,568 2,569 2,570...4,043
Go to pageof 4,043 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.