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All42,397Opened794Unresolved5,649Resolved13,396Rejected22,558
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Our verdict Unjustified complaint

PalmSlots Online Casino - Player’s self-exclusion request was ignored.

Closed Submitted: 13 Jun 2024
Disputed amount: €2,180
Safety Index 1.7 Very low
Our verdict Player stopped responding

Gxmble Casino - Player’s requesting a refund.

Closed Submitted: 13 Jun 2024
Disputed amount: €823
Safety Index 1.7 Very low
Our verdict Case closed

PlayUZU Casino MX - Player’s deposit not credited.

Resolved Submitted: 13 Jun 2024
Disputed amount: Mex$8,450
Safety Index 8.6 High
Our verdict Unjustified complaint

LightningCasino.io - Player’s request for account statements delayed.

Closed Submitted: 13 Jun 2024
Disputed amount: 10,000 kr
Safety Index 8.3 High
Our verdict Unjustified complaint

30 Bet Casino - Player allowed to deposit despite self-exclusion.

Closed Submitted: 13 Jun 2024
Disputed amount: €1,000
Safety Index 5.9 Below average
Our verdict Insufficient evidence from player

Cashed Casino - Player's winnings have not been credited.

Closed Submitted: 13 Jun 2024
Disputed amount: €1,030
Safety Index 7.8 Above average
Our verdict Case closed

Posido Casino - Player's withdrawal requests are delayed.

Resolved Submitted: 13 Jun 2024
Disputed amount: €481
Safety Index 8.1 High
Our verdict Case closed

Cazino Stars Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 13 Jun 2024
Disputed amount: €1,000
Safety Index 1.3 Very low
Our verdict Unreasonable excuse

8xwins Casino - Player’s winnings were confiscated due to unclear bonus terms.

Unresolved Submitted: 13 Jun 2024
Black points: 500
Disputed amount: C$410
Safety Index 4.5 Low
Our verdict Player stopped responding

Gama Casino - Player's withdrawal delayed for additional review.

Closed Submitted: 13 Jun 2024
Disputed amount: €8,000
Safety Index 9.7 Very high
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