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All38,496Opened986Unresolved4,935Resolved12,112Rejected20,463
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Our verdict No reaction policy

Golden Billy Casino - Player's withdrawal fails and casino does not respond.

Unresolved Submitted: 27 Dec 2023
Black points: 284
Disputed amount: €1,500
Safety Index:Above average
Our verdict Unjustified complaint

CasinoVibes - Player seeks refund after registering despite self-exclusion on sister site.

Closed Submitted: 27 Dec 2023
Disputed amount: C$1,290
Safety Index:High
Our verdict No reaction policy

Magic Win Casino - Player still receiving unwanted emails.

Unresolved Submitted: 27 Dec 2023
Black points: 20
Disputed amount: ??
Safety Index:Very low
Our verdict Player stopped responding

JokaBet Casino - Player's deposits are not credited to account.

Closed Submitted: 27 Dec 2023
Disputed amount: £50
Safety Index:High
Our verdict Player stopped responding

LuckyBlock Casino - Player's account closed over false self-exclusion claim.

Closed Submitted: 27 Dec 2023
Disputed amount: C$1,000
Safety Index:Low
Our verdict Player stopped responding

1win Casino - Player's withdrawal is delayed and account locked.

Closed Submitted: 26 Dec 2023
Disputed amount: $500,000 COP
Safety Index:High
Our verdict Insufficient evidence from casino

Raging Bull Slots Casino - Player's account closed after withdrawal request.

Unresolved Submitted: 26 Dec 2023
Black points: 760
Disputed amount: $950
Safety Index:Below average
Our verdict Unjustified complaint

MadSlots Casino - Player's winnings were confiscated, account was closed.

Closed Submitted: 26 Dec 2023
Disputed amount: £250
Safety Index:Above average
Our verdict Player stopped responding

Betandplay Casino - Player is unable to unsubscribe from casino's marketing emails.

Closed Submitted: 26 Dec 2023
Disputed amount: ??
Safety Index:Very high
Our verdict Case closed

Solisbet Casino - Player's self-exclusion request ignored.

Resolved Submitted: 26 Dec 2023
Disputed amount: €4,802
Safety Index:Below average
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