HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,400Opened795Unresolved5,650Resolved13,396Rejected22,559
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Yabby Casino - Player’s winnings were confiscated.

Closed Submitted: 18 Jun 2024
Disputed amount: $50
Safety Index 8.1 High
Our verdict Player stopped responding

Fruity Wins Casino - Player is unable to deposit funds.

Closed Submitted: 18 Jun 2024
Disputed amount: Mex$100
Safety Index 6.8 Above average
Our verdict Against fair gambling

Raze Casino - Player's winnings were confiscated due to bonus game restrictions.

Unresolved Submitted: 18 Jun 2024
Black points: 82
Disputed amount: 1,620 USD₮
Safety Index 5.6 Below average
Our verdict Case closed

1win Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 18 Jun 2024
Disputed amount: 10,304 INR
Safety Index 8.7 High
Our verdict Other

CoinBets777 Casino - Player's withdrawal is being delayed.

Closed Submitted: 18 Jun 2024
Disputed amount: $513
Safety Index 3.8 Low
Our verdict No reaction

Party Poker Casino DK - PartyPoker refuses to release self-excluded player's winnings.

Unresolved Submitted: 18 Jun 2024
Black points: 735
Disputed amount: 24,761 kr.
Safety Index 6.7 Above average
Our verdict Case closed

Betify Casino - Player’s withdrawal has been delayed and account deactivated.

Resolved Submitted: 18 Jun 2024
Disputed amount: €380
Safety Index 8.6 High
Our verdict Case closed

Verde Casino - Player’s large withdrawal canceled repeatedly.

Resolved Submitted: 18 Jun 2024
Disputed amount: €3,500
Safety Index 9.4 Very high
Our verdict Player stopped responding

Casino Hermes - Player requests account closure after years of attempts.

Closed Submitted: 18 Jun 2024
Disputed amount: ??
Safety Index 4.3 Low
Our verdict Unjustified complaint

Royal Fortune Casino - Player’s account has been closed after winning.

Closed Submitted: 18 Jun 2024
Disputed amount: €1,000
Safety Index 2.0 Very low
Show more complaints (+10)
Showing 23,631 - 23,640 of 42,400 complaints
1...2,363 2,364 2,365...4,240
Go to pageof 4,240 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.