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All39,493Opened988Unresolved5,126Resolved12,411Rejected20,968
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Our verdict Regulator: Casino was right

Touch Casino - Player’s account was closed due to unproven accusations.

Closed Submitted: 04 Apr 2024
Disputed amount: €3,300
Safety Index 6.1 Below average
Our verdict Case closed

Kingmaker Casino - Player's withdrawal is delayed.

Resolved Submitted: 04 Apr 2024
Disputed amount: €100
Safety Index 3.6 Low
Our verdict Player stopped responding

HitNSpin Casino - Player claims that payment has been delayed.

Closed Submitted: 04 Apr 2024
Disputed amount: €589
Safety Index 9.8 Very high
Our verdict Case closed

Joker8 Casino - Player's withdrawal request is delayed.

Resolved Submitted: 04 Apr 2024
Disputed amount: €2,300
Safety Index 8.4 High
Our verdict Case closed

Chipstars Casino - VIP player experiences delayed withdrawals and poor customer service

Resolved Submitted: 04 Apr 2024
Disputed amount: €2,860
Safety Index 8.4 High
Our verdict Player stopped responding

Instaspin Casino - Player’s withdrawal is not received.

Closed Submitted: 04 Apr 2024
Disputed amount: £50
Safety Index 4.8 Low
Our verdict Case closed

MyStake Casino - Player struggles with address verification for withdrawal.

Resolved Submitted: 04 Apr 2024
Disputed amount: €50
Safety Index 9.6 Very high
Our verdict Case closed

Kingmaker Casino - Player experiences delayed withdrawal.

Resolved Submitted: 04 Apr 2024
Disputed amount: €675
Safety Index 3.6 Low
Our verdict Other

JackpotCity Casino - Player claims that payment has been delayed.

Closed Submitted: 04 Apr 2024
Disputed amount: C$200
Safety Index 8.0 High
Our verdict Case closed

CrownPlay Casino - Player is dealing with a delayed payout.

Resolved Submitted: 04 Apr 2024
Disputed amount: 14,282 Ft
Safety Index 6.9 Above average
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