HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,460Opened922Unresolved5,242Resolved12,722Rejected21,574
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Cashwin Casino - Player’s withdrawal is being delayed due to verification issues.

Resolved Submitted: 02 Apr 2025
Disputed amount: €1,977
Safety Index 8.7 High
Our verdict No reaction policy

Wasino Casino - Player's withdrawal is delayed due to unfinished verification.

Unresolved Submitted: 02 Apr 2025
Black points: 111
Disputed amount: €1,068
Safety Index 3.8 Low
Our verdict No reaction

LordSpin Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 02 Apr 2025
Black points: 367
Disputed amount: €1,597
Safety Index 4.1 Low
Our verdict Player stopped responding

1win Casino - Player is facing a withdrawal issue.

Closed Submitted: 02 Apr 2025
Disputed amount: €5,499
Safety Index 8.4 High
Our verdict Player stopped responding

Casino Bello - Player's winnings have been confiscated.

Closed Submitted: 02 Apr 2025
Disputed amount: €5,200
Safety Index 7.6 Above average
Our verdict Player stopped responding

CrownPlay Casino - Player is unable to access the casino website.

Closed Submitted: 02 Apr 2025
Disputed amount: A$1,000
Safety Index 6.9 Above average
Our verdict Insufficient evidence from player

Verde Casino - Player's deposit has not been processed.

Closed Submitted: 02 Apr 2025
Disputed amount: 133 lei
Safety Index 9.4 Very high
Our verdict Player stopped responding

Unibet Casino UK - Player's account is closed and withdrawal is delayed.

Closed Submitted: 02 Apr 2025
Disputed amount: £5,150
Safety Index 8.6 High
Our verdict Case closed

Sportuna Casino - Player requests support for self-exclusion.

Resolved Submitted: 02 Apr 2025
Disputed amount: ??
Safety Index 8.1 High
Our verdict No reaction policy

Slots Angels Casino - Player's withdrawal is delayed.

Unresolved Submitted: 02 Apr 2025
Black points: 641
Disputed amount: £4,100
Safety Index 1.3 Very low
Show more complaints (+10)
Showing 14,591 - 14,600 of 40,460 complaints
1...1,459 1,460 1,461...4,046
Go to pageof 4,046 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.