Cobra Casino Review

Show company details

Payment methods

Show all (32)

Withdrawal limits

per month

€10,000

per week

€2,500

per day

€500

Owner Dama N.V.

Established 2020

Estimated annual revenues

> $5,000,000

Licensing Authorities

Curaçao (GCB)

OverviewBonusesUser reviews28Safety Index explainedDiscussion22Payment methods32

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Cobra Casino Review

In this review, Cobra Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Cobra Casino has a Very high Safety Index of 9.1, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Proceed with reading our Cobra Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is Cobra Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Cobra Casino, we read and assessed Terms and Conditions of Cobra Casino in-depth. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, Cobra Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention Cobra Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

On the whole, also considering other contributing factors in our assessment, Cobra Casino has achieved a Safety Index of 9.1, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Note: According to our records, Cobra Casino is related to 4 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Cobra Casino.

Terms and Conditions of Cobra Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Cobra Casino during our review.

Player complaints submitted about Cobra Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found no relevant complaints about this casino.

Cobra Casino user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

The user satisfaction feedback of Cobra Casino shared by 27 users has resulted in a Bad User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company data

Cobra Casino is owned by Dama N.V. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Cobra Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Payment methods, win and withdrawal limits

Cobra Casino supports 32 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, InstaDebit, Maestro, Neosurf, Bitcoin (BTC), Yandex, iDebit, WireCard, SIRU, Bank transfer, Coinspaid, Bitcoin Cash (BCH), Litecoin (LTC), MiFinity, CashtoCode, Tron (TRX), Binance Coin (BNB), UTORG, Rapid Transfer, Ethereum (ETH), Dogecoin (XDG), Tether (USDT), Cardano (ADA), Interac e-Transfer, SticPay, VenusPoint, Interac.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits	Win limits
EUR 500 per day	No win limit
EUR 2,500 per week
EUR 10,000 per month

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Cobra Casino in the table below.

Language	Website	Customer support	Live chat
English			24/7
Portuguese			24/7
Russian			24/7
German			24/7
German			24/7
Finnish			24/7
Italian			24/7
French			24/7
Norwegian			24/7
Arabic			24/7
Kazakh			24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Cobra Casino, managing your account, withdrawals, or other matters. Cobra Casino has a good customer support, judging by the results of our testing.

Cobra Casino casino games and slots

Cobra Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 98 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Bullshark Games, Jelly, Fantasma Games, Platipus, Slotopia, Authentic Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, Mascot Gaming, Four Leaf Gaming, Amusnet (EGT), Silver Bullet, Reel Play, Max Win Gaming, OctoPlay, HungryBear, Ready Play Gaming, AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Games Global, Golden Rock Studios, 4ThePlayer, AceRun, Smartsoft Gaming, Prospect Gaming, SpinOn, Backseat Gaming, Bulletproof Games, Ad Lunam, Reflex Gaming, Spribe, Gamomat, TrueLab Games, August Gaming, Bang Bang Games, Betsolutions, Bad Dingo, Vivo Gaming, Onlyplay, Leap Gaming, Gamebeat, Hot Rise Games, Fugaso, Felix Gaming, Gamevy, Retro Gaming, Gamzix, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, Games Lab, Silverback Gaming, Clawbuster, Electric Elephant, Hacksaw Gaming, Netgame, Print Studios, Ka Gaming.

Bonuses and codes offered by Cobra Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 6 bonuses from Cobra Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on Cobra Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (32)

Withdrawal limits

per month

€10,000

per week

€2,500

per day

€500

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (11)

English customer support

All languages (11)

English live chat

All languages (11)

Game providers
Show all (98)
Game providers (98)

CASINO SCREENSHOTS

Positives

Unique branding
Live chat support is available 24/7
Bitcoin accepted
Live dealer games are available

Negatives

Skrill and Neteller depositors cannot claim welcome bonus

Interesting facts

Small international casino
The amount of maximal monthly withdrawal limit depends on the player's status
Deposits need to be wagered 3x before a withdrawal is requested

Author & Guarantor: Ayberk Ayan Last updated: 08 Oct 2024 Anything incorrect or missing? Let me know

Cobra Casino bonuses

Browse all bonuses offered by Cobra Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Cobra Casino

This is a place to share experience with Cobra Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 28 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Heinz53

Visitor

New Zealand

• 3 days ago

I’ve been enjoying Cobra Casino a lot lately! It’s fully licensed, which makes me feel confident that my money is secure. There’s a great variety of games to choose from, and I’m always excited to try something new. The deposit and withdrawal process is simple and quick, and the verification process is very efficient. I’d highly recommend Cobra Casino to anyone who’s looking for a safe and fun gaming experience.

hawkinschristineb

Visitor

New Zealand

• 4 months ago

Hated it. Actuals used all my spins so they could hurry up and delete me

The chat guy was quick to delete my account

Deposit Bonus Hassel, limited, VERY limited game choices when you have a wagering bonus, first deposit, no bonus added, no spins added. Had to go back and forth on chat
WASTE OF MONEY no fun

Cobra Casino

Hello hawkinschristineb,

Very sorry to hear you are disappointed with the experience! We strive for customer excellence and we have no interest in making it complicated.

As I can see, you have first turned off your promo activation, which is why you haven't received the first deposit bonus. Then you turned it on and you took the second bonus deposit.

We hope to see you in the future and for you to give a chance to the product, as we believe in player satisfaction and transparency.

Best wishes,
Liz @ Head of VIP

Osmane1453

Advanced Novice

Germany

• 6 months ago

Very bad casino, I finally won something and they are making problems because of deposit verification, I have never experienced anything like this in many casinos
Had deposited with mifinity 10000 screens they demanded but unsuccessfully, payout is always rejected

Problems with payment
Probleme bei der auszahlung
Support is slow when it comes to paying out and is not helpful
Support arbeitet langsam wenn es um auszahlen geht und ist nicht hilfreich
Games also pay below average
Spiele zahlen auch unter dem Durchschnitt

Cobra Casino

Hello Osmane1453,

The team tried to contact you many times but unfortunately, there was no answer.

The verification process is an obligation process that any casino should follow, so it can ensure it's players safety.

We hope that you will understand, that we care about our customers!

Wish you all the best!

Sincerely,
Liz @ Head of VIP

melanie2

Visitor

Germany

• 7 months ago

Hello, I would now advise against this casino. I was a VIP and had reached and completed the Anaconda level. When I asked in the chat about the reward (2000 euros), I was told that I had not activated the bonus. This level is not a bonus but a reward for deposits and game points, especially since I had never deactivated anything. I also received a code via the VIP manager. I was so angry in the chat that they did not want to credit the 2000 euros that they should delete the account, this happened very quickly. I sent a copy of the chat to the VIP manager, no reaction. I felt it was fraud because the VIP level says reward and not bonus and why should I have deactivated the bonus

Cobra Casino

Hello Melanie,

Thank you for taking the time to leave the review. My name is Liz and I am the Head of VIP Management in Cobra Casino.Allow me some time to check your case and I will get back to you directly via email.

Please, rest assured that we're aiming for top-notch customer service and we have no interest in limiting the prizes from the VIP program to our players.

If you reach the level and it is new to you, after the change of the VIP program, you will receive it.

Will contact you privately as soon as possible.

Best wishes,
Liz @ Head of VIP

Hiredblade

Advanced Novice

New Zealand

• 1 year ago

Do not play here

The welcome deposit spins would not activate.
Live chat was useless and said the best replacement they could do is the spins with a max cashout of $75nzd, or 50euro.

It’s half the amount a normal casino withdrawal cap would be, some don’t have any at all.

I was not helped at all, scam.

Also read the terms, unless you’re at VIP level the max withdrawal is $500 a day of real cash.

Dama N.V being disgusting again as usual

Judo2299

Advanced Novice

Austria

• 1 year ago

These are scammers. Don't send money here! I replenished my account with 150€ and placed a series of bets due to which the balance increased by + 140€, as a result, the verification was completed! I even took pictures near the house above a sign with an address and a passport in my hands! Money is not given!!! Once again, they are scammers!

Cobra Casino

Hello Judo2299,

My name is Liz and I am the Head of VIP Management.

To change your address or verify your address, we may require various documents to ensure we comply with the verification process.

Could you please share your email so I can check your account and see what happened?

We are not interested in not paying our clients their winnings.

Thank you in advance!

Best wishes,
Liz @ VIP Head

Alij

Visitor

United Arab Emirates

• 2 years ago

Let me start from beginning. I am from UAE and i open an account in cobra casino a month ago and deposit money through my credit card, everything was fine at that stage. Then they asked for card verification and other things which i did it properly and they approve it. When i won the bet and try to withdraw money to my credit card they said we can not send money to cards in Uae and u need to provide is with account number and verify that as well which i did it properly. They became with the excuse that we can not even transfer money to account and you need to open MiFinity Account wich i did as well. This was only the beginning nad worse mess happen at the end where i placed bet $2000 on argentina to win overall in final. After all happen in the game, argentina won and i expected my return but i recieved my even money. I start chat with them which I’m gonna post as well about the situation and even the support team doesn’t know what happened and he told me ur bet it’s not valid for penalties then i said ok then I should have lost since it become draw and he had nothing to say. As u know all betting online are using algorithms to scam the customers but this company is beyond your emaginatin which I can’t believe. Be careful with the big scammers

Cobra Casino

Hello Alij,

Thank you for taking the time to submit your review.

My name is Liz and I am the Head of VIP Management. I will be more than happy if you provide your email, so we can take a look at why your journey was like this.

We aim at the best customer experience and I am sure there's an explanation.

Please, provide me with your email, so I can investigate further.

Best wishes,
Liz @ Head of VIP

mettix247

Advanced Novice

Germany

• 2 years ago

Chat in English only
Chat supporters make different statements
Chat supporters almost exclusively write auto replies

very complex verification, more than 30 documents required, looking for a needle in a haystack

7 days duration until the first payout

After the verification confirmation email, I had to verify further.

Payouts, the first two - only by constantly asking and hoping for one
Land good support.

Setting limits is only possible in chat

Status: paid in less than the amount to be paid out

E-mail notifications only come sporadically, except for "Document filed"

Games selection
Spiele Auswahl

Chat support: English only, mostly auto-answers
Chat-Support: nur englisch, fast nur autoantworten
Payout Behavior
Auszahlungs-Verhalten
Verification process more complex than almost all other casinos (my experience)
Verifizierungsprozess aufwendiger als fast alle anderen Casinos (meine Erfahrung)

Cobra Casino

Hello mettix247,

My name is Liz and I am the Head of VIP Management at Cobra Casino.

I would be happy if you give me your email address and allow me to investigate the issue. Our CS team supports all kinds of languages and we do our best to improve our product.

I would be pleased if you could contact me at vip@cobracasino.com so we can review your account and improve your experience :)

I look forward to your contact!

Kind regards, Liz @ Head of VIP

julianbrabec

Visitor

Austria

• 2 years ago

Super friendly and instant Costumer Support, they always help you, if you have some issues. Good Bonuses on Top on your Deposit. For a new Deposit or Withdrawal many options like Crypto and Bank Transfers are available.

friendly costumer support
Good Deposit Bonuses
Many Deposit and Withdrawal options

High Wagering Required for VIP Level

Cobra Casino

Hello Julian,
Thank you very much for your review! :) We constantly do our best to improve the service.
Happy that you're enjoying the journey with Cobra! Good luck in your favorite games!

Sincerely,
Liz @ VIP Manager Cobra Casino

Sonnenstern

Visitor

Germany

• 2 years ago

I think the service is good, a lot of game selection is great

site is great
Seite ist super

Cobra Casino

Hello Sonnenstern,

Thank you for your review! We are constantly improving our product, so feel free to share your thoughts here or to vip@cobracasino.com :)) I will be happy to chat!

Sincerely,
Liz @ VIP Manager Cobra Casino

Cabra54

Senior Apprentice

Ireland

• 2 years ago

Don;t want to give it 1 star as games are great wins are OK. It does not return your winnings as you deposit so be aware of that

Good games
Staff are lovely do their best to help but they seem to be chating to several people at once so don't expect a quick response

Withdrawal time way to long received my second withdrawal and still haven't received my first which I find strange but apparently they where paid on the same day

Lisambconn123

Novice

Ireland

• 2 years ago

This is bar far my favourite online casino.. I win often and great selection of games. Fast deposit and withdraw Really good customer service in chat. Fast reply..

This is bar far my favourite online casino.. I win often and great selection of games. Fast deposit and withdraw Really good customer service in chat. Fast reply..

Cobra Casino

Hey, Lisambconn123,
Thank you very much for your time leaving this review! Happy that we're your favorites - for sure we do our best to provide the fastest customer service through the whole customer journey! Feel free to reach me out to vip@cobracasino.com :)
I will be happy to further discuss.
Sincerely,
Liz @ VIP Manager Cobra Casino

a68254

Visitor

Denmark

• 2 years ago

Highly reccommndable. Fast and reliable site. Good selection of games and game providers, nice bonuses, resonable payout times. Fun factor through the roof.

Nothing much to dislike really, support response times are fair and to the point, same day withdrawal would be a bonus, but nothing that should ruin the overall recommendation

Good selection of games and game providers

same day withdrawal would be a bonus

Cobra Casino

Hey a68254,

Thank you for your review! We always do improvements on the product and do our best to have the most fun games!
Feel free to reach me out to vip@cobracasino.com, I will be happy to further discuss. :)
Best wishes,
Liz @ VIP Manager Cobra Casino

GioBomba

Unregistered user

Italy

• 2 years ago

I would like to say that I have been playing on cobracasino for 4 years and I have never had any kind of problem. The slots for Italian users are not many but still as a casino it is excellent and reliable

good bonus in this web site

I want much slot for italian player

Cobra Casino

Hey GioBomba,
Thank you for your kind words! Happy that you have this experience - we aim for the best one! :))) Feel free to reach me at vip@cobracasino.com, I will be happy to further discuss!
Wish you best of luck in your favorite games!

Soloman

Unregistered user

Canada

• 2 years ago

One or two big wins, leave if you're lucky enough. This site seems very shady after a significant win to your deposit amount. This is one of the only sites Ive seen where bonuses/feature wont procc for hours/hundreds/thousands of spins.

Cobra Casino

Hello Soloman,

Thank you for your time and your honest feedback! My name is Liz and I am the VIP Manager of Cobra casino.
I am really sorry that you feel this way and for this experience! Would you please write an email to vip@cobracasino.com, so I can review your account and look up what happened? This is not the experience we aim for our customers and I will be happy to assist and resolve your queries! Looking forward to your email. Best wishes, Liz

ABDULRAQIB

Unregistered user

India

• 2 years ago

Withdrawal process too slow it's been 7 days from today I had withdrawn they say it's been processed since 2 day of withdrawal but i didn't received yet 🙄

Withdrawal didn't received

Cobra Casino

Hello ABDULRAQIB,

Hope you're doing well! My name is Liz - I am the VIP Manager of Cobra Casino.

I am sorry you had this experience! May you please contact me to vip@cobracasino.com, so I can check your account and see what's the reason for the delay?

Looking forward for your reply.

Sincerely,
Liz

merliii09

Novice

Germany

• 2 years ago

I have only positive things to say about this casino, I've been playing here for a few weeks and the verification went within minutes, I requested a withdrawal of €400 via bank transfer yesterday and the money was in my bank account the same day. The RTP is great here .

Fast verification and payout
Schnelle Verifizierung und Auszahlung
The RTP is very good
Die RTP ist sehr gut

Cobra Casino

Hey, merliii09,

Thank you for your feedback!

My name is Liz and I am the VIP Manager of Cobra casino.

We do our best to provide the most satisfying customer experience. Feel free to contact me at vip@cobracasino.com and I will be happy to discuss further. :))

Wish you lots of luck in your favorite games!
Best wishes,
Liz

Anonymized458

Adept

Germany

• 2 years ago

I won 6 freespins with 2x multiplier and 8 mystery symbols, after the first spin the system hangs up, after a restart, no more freespins. I don't play in such a scam casino anymore.

Lots of slots
Viele Slot

insufficient technique
unzureichende Technik
Free spins scam
Betrug um Freespins

Cobra Casino

Hello, idobins56,

My apologies for the delay in the response and the not very good experience you had! :(
Please, allow me to explain that the games are provided by a 3rd party licensed gaming providers and the games are reviewed by strict policy under licensing and launching. We do not have any control over the results!
I will be happy if you contact me to vip@cobracasino.com and I will be happy to discuss further or give you a bonus to try your luck again :)
Best wishes,
Liz @ VIP Manager Cobra casino

jspr89

Unregistered user

Denmark

• 2 years ago

Almost not possible to get your winnings, and with an almost none existing support, it's looooooong fight to get your money, or even just an anser on anything.

A lot of great games

No live chat support
Slow support

Cobra Casino

Hey jspr89,

My apologies for the late response by my side. I am very sorry you had this experience, please allow me to assure you that this is not the experience we aim for our customer base.
If you would like, please contact me to vip@cobracasino.com and I will be happy to compensate you and investigate what happened with your case.
Wish you best of luck in your favorite games!
Sinecerely,
Liz @ VIP Manager Cobra casino

cxm238

Unregistered user

Canada

• 3 years ago

The games are fine and seem fair, but the withdrawal process is a hassle. I saw someone launch an official complaint on another site that sounds similar to my experience. It involved Cobra not accepting screenshots from Scotiabank as proof of deposit. Cobra demands a type of screenshot that Scotiabank doesn’t allow as an option on either mobile or desktop. It took numerous emails over several days for me to convince Cobra that what they were asking was literally not possible to provide. Why don’t my regular ID and screenshots (accepted at all other casinos I’ve used) suffice? They treated me like a criminal when I’d won a few hundred dollars on a small deposit. I had to send every possible type of shot and then had to get an email from Gigadat in the end. It’s not my fault if Scotiabank doesn’t allow a certain type of screenshot. After finally resolving everything, I decided to continuing playing there since I figured I’d been verified thoroughly, so the process for future withdrawals would be smooth. BUT a month or so later, I hit a win of a few thousand dollars, only to discover they wanted even more ID—this time a selfie of me holding my ID. I sent one, but it wasn’t good enough for them since not enough of my arm was showing! When that was all finally resolved, I learned I could withdraw only $750 per day! So it’s going to take me a week to withdraw portion by portion. Clearly this delay is a ploy in hopes that you’ll spend your money again in the meantime. That’s what the other complainant said happened—that person finally assumed they’d never get their money, so they gambled it and lost. Seems to me like a purposeful stall tactic that shouldn’t be allowed. I’ve won a few thousand at other places (such as Playamo) and managed to withdraw with no hassle at all. It looks like I’ll get my money eventually, so that’s good. But I can’t stand the constant treatment as if I’m trying to deceive them. They have no problem taking my money, so they should not hassle me when I withdraw by the same Interac process and account from which I deposited. Clearly a deposit of $100 is not an attempt to launder! And they can see what I’ve bet on what slot and what I won. So just send me the money I won without all the hassle that costs me hours of time writing emails, etc.

Games
Website ease

Withdrawal process
Verification hassle

Safety Index of Cobra Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cobra Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.1/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Cobra Casino and related casinos (57)

57All0Opened0Not solved19Solved38Rejected

Complaints directly about Cobra Casino

Case closed

Disputed amount: €2,000

Player’s withdrawal has been delayed.

The player from Italy won 2000 euros in early June and unsuccessfully tried to withdraw the funds starting June 17th. Despite providing all requested documents and contacting live chat multiple times, the withdrawal remained pending without explanation. One of the four 500-euro withdrawals was processed after the complaint was submitted. The complaint was marked as resolved by us after the player confirmed successful withdrawals.

Read moreRead less

Submitted: 03 Jul 2024

Case closed

Disputed amount: $70

Player's withdrawal is delayed due to unwanted bonus.

The player from Russia had deposited $32 using bonus code R70, but the bonus was not credited initially. He informed the chat support and opted to play with real money. After increasing his balance to $70, the casino added the bonus anyway and then refused his withdrawal. The issue was resolved independently by the player.

Read moreRead less

Submitted: 19 Jun 2024

Player stopped responding

Disputed amount: €500

Player’s account got disabled after withdrawal.

The player from Italy had managed to withdraw 500 euros from the casino, however, after the verification process, his access to his account had been disabled. We had reached out to the player for more details regarding the verification process and the last interaction with the casino. Despite extending the response period by an additional 7 days, the player had failed to respond to our inquiries. As a result, we could not proceed with the investigation and had to reject the complaint.

Read moreRead less

Submitted: 12 Apr 2024

Player stopped responding

Disputed amount: 120 R$

Player struggles with address verification for withdrawal.

The player from Brazil had difficulties with providing address verification due to her bank's lack of this information on bank statements. Despite reaching out to Cobra Casino via chat and email multiple times to resolve the issue, she hadn't received any response, causing a delay in her winnings withdrawal. The player had also faced issues with the verification of her selfie, which she claimed was up to standard and had been accepted at other casinos. The casino's customer support had been unresponsive to her queries. We extended the timer for her response twice, but she failed to reply, leading us to reject the complaint due to lack of communication.

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Submitted: 15 Jan 2024

Player stopped responding

Disputed amount: €1,800

Player's withdrawal is delayed.

The player from Germany had won €1800 at CobraCasino but every withdrawal he requested was cancelled due to alleged verification issues. The player did not respond to our messages and questions, so we were unable to investigate further. As a result, we had no choice but to reject the complaint.

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Submitted: 27 Dec 2023

Player stopped responding

Disputed amount: €200

Player's deposit is missing.

The player from Germany has made two deposits totalling 200€ that was deducted from his bank account but not credited to his casino account. Despite providing bank statements, he has received no solution. The complaint was rejected as the player stopped responding.

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Submitted: 14 Nov 2023

Case closed

Disputed amount: €500

Player’s deposits have never been credited to their casino account.

The player from Germany has deposited money into casino account but the funds seem to be lost. Player’s complaint has been resolved successfully.

Submitted: 10 Jun 2023

Player stopped responding

Disputed amount: 90,000 kr.

Player claims that payment has been delayed.

The player from Denmark requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

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Submitted: 05 May 2023

Case closed

Disputed amount: €900

Player claims that payment has been delayed.

The player from Hesse requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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Submitted: 01 May 2023