The player's account got closed as he was previously banned on a different casino website. The complaint was rejected as it was sports betting related.
Chips.gg Casino - The player's account got closed.
Amount: 13,000 ₮
Chips.gg Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Other
REJECTED
Case summary
1 year ago
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1 year ago
I deposited $2500 on Chipsgg and got $15,500 in earnings. They deleted all my winnings claiming that I was abusing another casino, Rollbit. They never contact me. Banned from live support. They don't answer my e-mails. I need your help against this scam.
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1 year ago
Hello barmybasket,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Chips.gg Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise why was your Rollbit account banned - what term did you breach there? Did you play sports betting in Chips.gg Casino or casino games only? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
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1 year ago
Hello Nick,
Has my answer been overlooked? It has expired in 1 week, still unconfirmed in my message.
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1 year ago
As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. Also please note that any case with any affiliate relation between the player and the casino can't be handled by us. I will be forced to reject your complaint.
Thank you very much for your understanding.
Best regards,
Nick
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