HomeComplaintsCBet Casino - Player's withdrawal is delayed due to bonus issue.

CBet Casino - Player's withdrawal is delayed due to bonus issue.

Amount: $430

CBet Casino
Safety Index:Very low
Submitted: 14 Nov 2024
Case opened Current status

Waiting for player to reply

6d 20h 3m 1s

Case summary

3 hours ago

The player from Morocco is facing difficulties withdrawing $430 from the casino after making a deposit without using any bonus. The support team informed him to wait 7 days for a bonus to expire, despite him not playing with it.

Sensitive attachment
Sensitive attachment
18 hours ago

Hello

cbet.gg

casino.guru


I have a problem with the site and their support. I made a deposit and did not use any bonus. I mortgaged my deposited money and pictures confirm this. When I asked for a withdrawal, he told me that you have to wait 7 days for the bonus to expire, and I did not play with it. Please help in withdrawing my money $430.



Public
Public
3 hours ago

Dear REKTO,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

  • Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina

REKTO has 6d 20h 3m 1s to reply

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