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OverviewBonusesUser reviews83Safety Index explainedDiscussion1Payment methods11
Casinoin Review
Our independent casino review team has taken a detailed look at Casinoin in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. In terms of player safety and fairness, Casinoin has a High Safety Index of 8.8, which makes it a recommendable casino for most players. Carry on reading our Casinoin review to make an informed decision whether or not this casino is the right fit for you.
Fairness and safety of Casinoin
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Casinoin Terms and Conditions as part of our review of Casinoin. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based upon our estimates and collected information, we consider Casinoin a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
We did not find Casinoin on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
On the whole, also considering other contributing factors in our assessment, Casinoin has achieved a Safety Index of 8.8, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, Casinoin is related to 6 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Casinoin.
Casinoin T&Cs
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Casinoin to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Casinoin
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 19 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Casinoin
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Casinoin has a Mixed User feedback score based on the 83 user reviews in our database. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Casinoin company information and licenses
Casinoin belongs to BM Solutions Limited and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Casinoin has a gambling license in Malta. Their license was granted by Malta Gaming Authority.
About payment methods and win and withdrawal limits
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 14,000 per week
EUR 60,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Casinoin.
Language
Website
Customer support
Live chat
English
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Casinoin, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Casinoin to be average.
Casinoin slots and casino games
You can play these types of games at Casinoin: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 41 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Booming Games, Relax Gaming, Gaming Corps, FBM Digital Systems., Smartsoft Gaming, Fantasma Games, Platipus, Max Win Gaming, Caleta Gaming, Spadegaming, AvatarUX, Peter & Sons, Aviatrix, Fazi, Trigger Button Studios, Blue Guru Games, Zitro, Kalamba Games, CT Gaming, Storm Gaming, Electric Elephant, Four Leaf Gaming, 4ThePlayer, Hacksaw Gaming, Print Studios, Ruby Play, PGsoft (Pocket Games Soft), Reel Play.
Casinoin bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Casinoin in our database, which you can find in the 'Bonuses' part of this review.
Note: Visit our separate page on Casinoin bonuses to learn more about this casino's offers.
Read more
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(11)
Payment methods (11)
Withdrawal limits
per month
€60,000
per week
€14,000
per day
€2,000
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Language options
English website
English customer support
English live chat
Game providers
Show all
(41)
Game providers (41)
Casino screenshots
Positives
High withdrawal limit
Mobile casino application for iOS and Android
Live dealer games are available
Good selection of Jackpot Slots
Negatives
Possible deposit and withdrawal fees
Interesting facts
Casino only for residents of the Republic of Ireland
All deposits need to be wagered 1x before withdrawal
The company focuses on both casino and sports betting
Browse all bonuses offered by Casinoin, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(83)
User reviews of Casinoin
This is a place to share experience with Casinoin. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Delaying withdrawls and answers, rejecting withdrawls, after month got asked to do verification(additional) and now waiting more than month to be procesed, after that i can make withdrawl and will be waiting for reviewing of that who knows how long. Not getting notifications of rejections, had to ask everything by myself, obviously thy don't want you to get your money.
I am pleased to change my rating after a long time. Everything is positive. The most important thing is that they pay quickly, usually within an hour at most!
Είμαι στην ευχάριστη θέση μετά από καιρό να αλλάξω την βαθμολογία μου. Όλα είναι θετικά. Το πιο βασικό είναι ότι πληρώνουν γρήγορα συνήθως σε μια ώρα το πολύ!
The 24/7 customer support is actually helpful. I’ve contacted them late at night, and they always respond quickly. Some casinos have bots that give useless answers, but here, the support team actually solves problems.
24/7 live support
knowledgeable staff
Live chat wait times can be long during busy hours
Stay away from this casino. The worst. Liars and there is no way you will ever be paid your winnings. Also, the fact that I asked to verify my account and they wouldn't let me, is very suspicious.
Μείνετε μακριά απ' το συγκεκριμένο καζίνο. Ότι χειρότερο. Ψεύτες και δεν υπάρχει περίπτωση να πληρωθείτε ποτέ τα κέρδη σας. Επίσης,το γεγονός ότι ζήτησα να επαλήθευσω τον λογαριασμό μου και δεν με άφησαν , είναι πολύ ύποπτο.
It is a good casino friendly VPN has some issues sometimes in terms of service but with agreement With the representative in the live chat the solution is found I would play again Very fast withdrawals very important! And good RTP indicator!
Είναι ένα καλό καζίνο friendly VPN έχει κάποια θεματακια μερικές φορές όσο αφορά την εξυπηρέτηση αλλά με συννενόηση Με τούς εκπρόσωπος στο live chat βρίσκεται η λύση θα ξανά έπαιζα Πολύ γρήγορες αναλήψεις πολύ σημαντικό! Καί καλός δείκτης RTP!
It has quite a range of games, of course, depending on the vpn
Έχει αρκετή γκάμα παιχνιδιών βέβαια ανάλογα την vpn
I'd say pretty quick withdrawal at least for me within a few hours
Θα έλεγα αρκετά γρήγορη ανάληψη τουλάχιστον σέ μένα μέσα σέ λίγες ώρες
Live chat
Live chat
Good deals
Καλές προσφορές
Live chat on some topics not flexible
Live chat σε κάποια θέματα όχι ευέλικτο
Sometimes they face problem with their site
Κάποιες φορές αντιμετωπίζουν πρόβλημα Με το site τους
Not all reps are good at service
Δεν είναι οι εκπρόσωποι όλοι καλοί στην εξυπηρέτηση
I recently hopped on board with this gaming site, and let me tell you, the sign-up process was a breeze. Just punched in my digits, got the code, and bam, I was in. Super convenient, right? No need to throw around sensitive docs on the internet, especially when it comes to gaming sites. We all get a bit antsy about our private stuff floating out there, especially when we're done with the gaming sesh.
First cash out of my online casino chips hit my e- wallet within minutes ( I m talking 4 certified and verified e-wallet account owners)
The games, the live stream, the UI, and the balance recording are all crystal clear. No second-guessing here. And the live dealers? They're dealing right in front of ur eyes, treating ur rounds like you're at your local haunt every night. Win or lose, it's all out there, plain as day.
Now, let's talk payouts. I don't see this casino flinching at big wins. It's open 24/7, ready to dish out the cash. Some lose, some win big – it evens out 4 the casino. And the live tables? Generous doesn't even cut it. Max bets reaching six digits! Imagine that, like you're living it up every night in a swanky Vegas or Macau joint. Go on, buy some casino chips with ur favorite e-wallet, bet as if u were in Vegas, and if u r lucky cash out ur chips back to ur e-wallets fast and securely as if u were to any casino's guichet to cash out ur chips, AS SIMPLE AND NEAT AS THAT with this gaming delight for any real casino games like baccarat and BJ lover 😊😊
cash out of live tables casino chips hit e- wallets within minutes 24/7 365
The LIVE table games, their live stream, their UI, and the balance recording are all crystal clear
excellent minimalistic site to the point nothing to hide from us,
no messing around with our private and sensitive docs which nowadays is the number 1 factor 4 us not to sign up in an online gaming site
First of all their slots are not original and they are modified ( I got 1250 euros win on 0,20 + 0,5 double chance on Madame Destiny , even though the max win should have been 1000 euros if the slot was original since it 5.000x based on base bet xD).
People will wonder though ... Well ... they will never cash you out or if they do it takes weeks
Stay away.
Modified slots
Scam Artists
Will never CASH out
Even if they Cash out some small wins it will take weeks
They accept many payment methods for deposit but cannot pay you back with these payment methods
If you want to lose with confidence, enter here. A casino that never has a problem with deposits But it exists with the withdrawals and it is done on purpose so that they take the last euro from you. If you happen to win something they do their best not to give you problems with delays without any explanation of what is happening so that you get tired and bet it back after so much waiting and mockery.
Εάν θες να χάσεις με σιγουριά μπες εδω. Ένα καζινο που ποτέ δεν υπάρχει πρόβλημα με τις καταθέσεις Υπάρχει όμως με τις αναλήψεις και γίνεται επίτηδες ώστε να σου πάρουν και το τελευταίο ευρώ. Εάν τύχει και κερδίσεις κάτι κάνουν ότι μπορούν για να μην στο δώσουν με προβλήματα καθυστερήσεις χωρίς καμία εξήγηση για το τι συμβαίνει ώστε να κουραστείς και να το ποντάρεις πίσω από την τόση αναμονή και κοροϊδία.
beside some errors during the playing, in general everything is good there are many popular games and and when I had the problem with withdrawal the support team was fast.
Thank you for a great Casinoin experience. The graphics are great and the slot games offer a lot of good variety to choose from. More free spins will be added bonus :) correspondence and customer service is amazing
i have to tell that casino is my favourite . first for the update of all games technology wise .honest .following the issues .like chat extra ... & especially for the best manager I ever seen.
Casinoin has great user interface, fast menus and smooth gameplay and options. Fast payments and stuff. No problems with casino, never had one :) Just Great!
At first they were great. This morning I gambled, won a 10 spin bonus and after 3 or 4 spins won 10 extra spins for 20 total spins. Had 2 massive wins totaling$75,000 euros which in Canadian is $108,000 . So shocked, I exited the game to check my balance and seen it was only $1067. Now because I was so in shock I didn't screenshot that huge win and they screwed me over. I just lost so much money. I'm pissed. There has to be a record of every single player's bets and wins somewhere. They said check your statistics but it shows zero for wins and bets, not possible when I won$20/30 in less than 2 minutes. Don't play on this casino and if you do SCREENSHOT all wins because they are huge crooks. I'm still in shock and extremely upset. That's allot of money and it's gone and I won it fair and square. They say they don't see it. Well is hard to miss 75,000 . That's a huge number. I wrote Endorphina but no reply to ask if they have records of everyone that plays their game. I'm sure it will be a dishonest answer. $108,000!!!!!!!!!! Be aware people. $1067 is all I got from gambling my own money on$2 bets. To h*ll with you. Crooks!!!!!
It’s a scam casino when you sing in there is an offer of 120% bonus and 200fs in sweet bonanza but here is the catch you never receive the 200fs cause you need to wager the bonus money and your deposit 50x to take the free spins ahahaha but is not written anywhere
Setting up an account here is a breeze, and you can dive into the action without a smidge of KYC fuss. But that's where the allure ends, and the nightmare begins.
This casino has a dirty little secret: a habit of stalling withdrawals for imaginary and utterly bogus reasons. Their favorite excuse? Blame it on the payment provider. But here's the kicker, folks – it's all a smoke-and-mirrors show. Dive deep into the reviews, and you'll find countless tales of the same old story. You try to cash out, they slam the door in your face, and when you cry foul, they pull out the old "payment provider problem" card.
Here's my tale of woe – I had a whopping $2500 in winnings I was itching to withdraw, and for six excruciating days, they shot me down with the same tired excuse. On day seven, I caved, played my balance away (yes, my bad, I'll own up to that), and what do you know? On day eight, by some miracle, the "technical issue" vanished into thin air, and withdrawals were suddenly a go.
Now, I won't point fingers and say it's all on them that I decided to take a gamble and lost my winnings. But their sleight-of-hand tactics certainly played a part in this debacle.
Listen up, my fellow gamblers – I implore you, stay the heck away from this casino. Their dishonest practices are a recipe for heartache and headaches. There are far better places to test your luck.
As soon as you win a large amount, they simply cancel the withdrawals and don't give you your money with the excuse that they will report it to the experts so that it can be resolved here and a week, while identification has been done normally, they did the same to a friend of mine, just not they want to pay you or they expect you to play them so that the amount is smaller, I can't understand why you cancel the withdrawal and it takes so long to resolve the problem, unacceptable casino stay away, and the excuse is that they are trying to solve and wait for an answer that they never give, close it yesterday
Μολις κερδισεις ενα μεγαλο ποσο απλα ακυρωνουν τις αναληψεις και δεν σου βαζουν τα λεφτα σου με την δικαιολογια οτι θα το αναφερουν στους ειδικους ωστε να επιλυθει εδω και μια βδομαδα , ενω εχει γινει ταυτοποιηση κανονικα , το ιδιο κανανε και σε εναν φιλο μου , απλα δεν θελουν να σε πληρωσουν η περιμενουν να τα παιξεις ωστε να ειναι μικροτερο το ποσο , δεν μπορω να καταλαβω ποιος ο λογος να ακυρωνετε η αναληψη και να κανει τοσο καιρο να επιλυθει το προβλημα , απαραδεκτο καζινο μεινετε μακρια , και η δικαιολογια ειναι οτι προσπαθουν να το λυσουν και να περιμενετε απαντηση που δεν δινουν ποτε , κλειστε το χθες
That's the worst casino I ever played in my life. They will never cash out your withdrawal and they will find any kind of excuses for that... I waited for at least 10 days for a withdrawal of 200 euros and they keeped cancelling it because I wasnt verified... After I send them everything they needed for verification,, I waited some days more and they just suspended and blocked my account because of violation ot the T&C they told me... I cant login and my money is gone... Dont play at this casino, dont even think to play here... Never,ever,ever... STAY AWAY!!!
I gotta be real, wasn't too thrilled with it, to be honest. The bonus terms were just not cool, and they felt like they were trying to make it tricky to actually cash out any winnings. Plus, they seriously need to up their game when it comes to game providers. They're lacking some big names, and it's just not as fun as other casinos I've played at. Sorry, but I won't be going back there anytime soon. 😕👎
These guys are scammers they tell you one thing and do the other I'll never ever play here again it's a very sad thing too see a casino loose integrity thats when people should beware they don't pay you after you win big so watch out
Nothing
Fails tocash outwinnings
Lies
Takes money
Casinoin
Dear braxvan91,
We understand your frustration regarding the delay in processing your withdrawal. The cause of the delay is an outage on the payment provider's side, which has resulted in longer processing times than usual. In the past, you experienced instant withdrawals with no issues.
We recognise that this situation is disappointing, and to make up for the waiting period, we have provided you with a bonus as a gesture of goodwill.
You initiated the payout on 25.07.2023, and according to our Terms and Conditions, withdrawals may take up to 5 business days to be finalised due to various circumstances, as is the case here. Rest assured, we are doing everything possible to expedite the process.
We want to assure you that the issue with the payment provider has been resolved, and all pending payouts will be processed shortly.
We apologise for any inconvenience this may have caused and appreciate your understanding.
These guys changed the terms without telling anyone. Do you think it's okay to do these things at an online casino? Don't even try to play!
Ci faceci zmienili warunki, nie informując o tym nikogo. Myślisz, że to w porządku robić takie rzeczy w kasynie online? Nawet nie próbuj grać!
Casinoin
Dear customer,
Could you please elaborate more on this issue, so we could understand what in fact happened? Since it goes against the company’s policies & Terms and Conditions and seems to be some misunderstanding.
I opened an account... I made a deposit by bank transfer. When I went to withdraw some of my profit to my astonishment, there was no method available for withdrawal!!
I spoke with the chat where they told me that I had to withdraw using the same deposit method but unfortunately they did not have a bank transfer. In order to withdraw any winnings, you would have to make a deposit in another method. So far, it's a so-called normal situation, although I already think it's not acceptable!! if they have the method available for deposit they should have it for withdrawal too!!!
I made a new deposit through JETON so that I could finally withdraw some of my profits. What happened next? Anything!!! I still didn't have a single withdrawal method available!!! 1 single!! nothing was possible to carry out any survey by any method, because there was still no possibility of choice!!
What they told me in the chat was that the responsible department was going to check the possibility of opening this withdrawal method, until then I would have to wait!!
A casino that won't let you withdraw profits, even if validation is pending??? does not have any method available for withdrawal. what joke is this????
Miserable! I lost all my money, and closed the account of course! Note zero!!!
Péssimo!!!
Casino péssimo!!!
Nunca na minha vida vi isto em casino nenhum.
Abri conta... Fiz depósito por transferência bancária. Quando fui retirar algum do meu lucro qual o meu espanto, não estava nenhum método disponível para levantamento!!
Falei com o chat ao qual me disseram que tinha de fazer levantamento através do mesmo método de depósito mas que infelizmente não tinham por transferência bancária. Para poder levantar algum ganho teria de fazer deposito em outro método. Até aqui, é uma situação dita normal, apesar de já achar que não se admite!! se têm o método disponível por deposito deviam de ter para levantamento também!!!
Fiz novo deposito através de JETON, para que pudesse finalmente levantar alguns dos meus lucros. O que aconteceu depois? Nada!!! Continuei sem ter um único método de levantamento disponível!!! 1único!! nada não deu para fazer levantamento nenhum por método nenhum, porque continuou a não existir qualquer possibilidade de escolha!!
O que me disseram no chat foi que o departamento responsável ia verificar a possibilidade de abrir esse método de levantamento, até lá teria de aguardar!!
Um casino que não deixa levantar lucros, mesmo que fique pendente de validação??? não tem qualquer método disponível para levantamento. que brincadeira é esta????
Miserável! Perdi todo o meu dinheiro, e encerrei a conta como é obvio! Nota zero!!!
many slot games
muitos jogos slots
many live casino games
muitos jogos live casino
Does not provide survey methods
Não disponibiliza métodos de levantamento
Only this point is enough to be terrible!!!
Só esse ponto chega para ser péssimo!!!
Casinoin
Dear Miidelgado,
We are sorry that you lost your funds, the clarification was provided to you. If you are using the payment method that doesn’t support payouts, you are required to attach an alternative one in order withdraw. It’s a common practice.
Moreover, your complaint was rejected by the CasinoGuru specialists.
We are truly sorry you feel this way and apologise for any inconvenience caused.
At first, I played for about two years without KYC, but one day I was told that KYC was required for withdrawals. Unfortunately, I lost all the credit cards I used at this casino and it was not easy to prove. Restoring the information and payment details in my mobile phone, and dealing with credit card companies was complicated and difficult. The support was not in perfect Japanese, but they answered each one carefully. Rather than one-sided support, he understood the situation and talked to me. There are very few casinos like this. I appreciate the support. After that, my account was verified.
I put 15 euros as a first registration to see how it plays. Then they told me that in order to get a bonus I had to make a minimum deposit of 20 euros, which I had not read anywhere. Their games are outdated, they don't have new games and what they play is crap and you don't get any money. Unacceptable do not register.
Έβαλα 15 ευρώ σαν πρώτη εγγραφή να δω πως παίζει. Κατόπιν μου είπαν ότι για να πάρω μπόνους έπρεπε να κάνω Ελαχιστη κατάθεση 20 ευρώ, κστι που δεν είχα διαβάσει πουθενά. ΤΑ παιχνίδια τους είναι παρωχημένα, δεν έχουν καινούρια παιχνίδια κ όσα παίζουν είναι χάλια κ δεν παίρνεις λεφτά με τίποτα. Απαράδεκτο μη κάνετε εγγραφή.
All negative
Όλα αρνητικά
Casinoin
Dear nickcrawl,
We are sorry to hear that 😞
However, kindly note that this information was available in the promotion description, and we sincerely expect our customers to read it before clicking on "participation" button.
We collaborate with the biggest & trustworthy game providers, and constantly adding new ones, so hope you give us another try 😉
Crooks !!! They ask for identification documents after you have made 5-6 withdrawals and deposits and they never identify you! They make you wait with live chat that are robots
Απατεώνες !!! Ζητάνε εγγραφα ταυτοποίησης αφού έχεις κάνει 5-6 αναλήψεις και καταθέσεις και δεν ταυτοποιούν ποτε ! Σε κάνουν να περιμένεις με live chat που είναι robots
Casinoin
Dear akistsianavass,
We are sad to hear about your negative experience with us 😞
However, the KYC procedure is the standard process you will need to complete at some stage as per the T&Cs of the company.
Please do not hesitate to reach out to our 24/7 support team who will be more than happy to help!
AslihaTaker
Unregistered user
• 2 years ago
There was a problem with withdrawing the money, whenever I tried to withdraw it kept coming up with a problem. And in the end I lost all the money I earned.Such moves like this , it's suspicious.
Casinoin
Dear AslihaTaker,
We are sad to hear about your negative experience with us 😞
Withdrawals may fail due to various reasons dependent and non-dependent on the company, so we recommend contacting Casinoin customer support to get more detailed clarification on this.
Please reach out to our 24/7 support team who will be more than happy to help!
NikolaosAth5
Unregistered user
• 2 years ago
Big scammers.First win and not even a big amount and they found a "problem" regarding my withdrawals. Of course they never paid the money. Stay away
Casinoin
Dear NikolaosAth5,
Kindly note that withdrawals may fail due to various reasons dependent and non-dependent on the company. Have you completed the KYC verification?
We always recommend contacting Casinoin customer support to get more detailed information on this.
DO NOT PLAY HERE!!Beware of this casino. The comments left about it are a truer reflection than score given on here. They purposely hold funds from being withdrawn. Especially when it’s a large amount. I lost a reasonable amount and only after that did they withdraw a smaller withdrawal. In addition, they charge a 5% commission on your winnings. Honestly it’s theft. If they processed the withdrawals within 30mins or provided a superior service, I’d actually be ok with it but the fact the don’t even have good customer service and then have the audacity to charge a fee!!
It’s an absolute scam compared to other casinos. I would recommend that you find somewhere else to play, as there are better casinos with much fairer terms for players.
Slow withdrawals/purposely delayed
Charge 5% to withdraw
Not honest and unfair terms.
Safety Index explained
Safety Index of Casinoin explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casinoin. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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