Players from United States NOT ACCEPTED
bwin Casino 4.1 out of 5

bwin Casino Review

bwin Casino
4.1 out of 5
Visit Casino Players from United States Not Accepted

Bwin casino review

Bwin online casino has a good selection of games, and supports lots of e-wallets and currencies. The biggest problems here are their reputation and customer support. For more than 5 years, players have been complaining about casino policy, and the casino simply keeps ignoring them. Customer support responses can sometimes take days, and sometimes support doesn’t even bother to respond at all. At Bwin, it seems there is a lack corporate manners, and no will to improve. We do not recommend playing at this casino.

Casino Reputation
This Casino is Average-rated
  • Website supports many languages
  • Company focuses on sports betting rather than the casino
17 Years
on market
300,000 Est. Monthly
Good Casino Reputation

Complaints on bwin Casino (5)

We have found following 5 possibly relevant complaints about bwin Casino. Casinos with such record, 300,000 estimated monthly visitors and 17 years of operation have GOOD reputation rating on Casino Guru website!

Casino account suspended without relevant reason, all funds were seized. From 2016
Disputed Amount: €5,000 Real money
Casino Responded:
Read more:
Winnings cancelled due to technical issue. From 2015
Disputed Amount: £132 Real money
Casino Responded:
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Winnings cancelled due to technical issue. From 2015
Disputed Amount: ?? Real money
Casino Responded:
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Terms and conditions breach, all funds were seized. From 2013
Disputed Amount: £5,427 Real money
Casino Responded:
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Problematic player verification, only deposits refunded. From 2011
Disputed Amount: €3,800 Real money
Casino Responded:
Read more:

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* We only list Complaints, where Casino might be breaking our Fair Gambling Codex.

  • Medium sized casino popular in Europe
  • Owned by one of the biggest gambling companies, online since 2001
  • Big company behind the casino - corporate manners
  • Website supports many languages
  • Huge selection of games
  • Company focuses on sports betting rather than the casino
  • Some unresolved complaints

Bwin online casino review

Bwin online casino was founded in 2011. The online casino is owned by ElectraWorks Limited. This company also owns several other casinos. The Bwin brand offers their players sports betting, online casino, virtual games and live casino. The casino operates with a license from Gibraltar, the UK Gambling Commission, and Ireland.

The website is modern and speedy, available in 17 different languages to suit. During registration, players can choose from many currencies, from a total of 17 currencies available (some currencies may not be available for some regions).

Registration takes around two minutes. Full address and phone number are required in order to complete the registration. The terms and conditions are strict and because they also contain terms for sports betting, they are very long and complicated.

Bwin casino reputation

This casino has very questionable reputation. During the past 10 years, we have found many complaints, from players complaining about not being paid casino or sports betting winnings. We have even found some complaints from their affiliates. Many players have been complaining about Bwin customer support. Sometimes players wait too long for a reply, or don’t get any replies at all. You can find one of the more serious complaints here. The player reactivated his account after self-exclusion and won around 5000€. Bwin blocked his account and when he wanted to know why, they just let him wait for a reply.

In this case the player complains about technical problems and also mentioned the poor quality of their customer service. Here you can find another software glitch issue.

This player with a gambling problem set a deposit limit to £50, but Bwin let him deposit £5700, ignoring this setting.

The complaints mentioned above are just the tip of the iceberg. Most of the problems with Bwin are dated from 2010 till today, so you can see that Bwin’s policy has remained pretty much the same all this time.

Bwin casino withdrawal times

Bwin online casino supports many different e-wallets and payment methods. Withdrawal times for e-wallets should be between 1-2 days, and between 3-5 days for credit cards, although some players have complained in the past about delayed withdrawals. The casino withdrawal limit is set to $/£/€20000 per month. In the past, this casino had problems with deposits/withdrawals through some e-wallets, including Neteller.valid

The casino supports many currencies, but for certain countries, not all of them may be available.(For example, GBP can be used only by players from the United Kingdom) Support via email is available in all 17 website languages. Support through live chat is available from 11:00 to 1:00 in English, Romanian, Russian, Bulgarian, Czech, Hungarian, Slovak and Polish.

Bwin casino no deposit bonus code

Bwin online casino offers many different bonuses and changes them frequently. For new players, the casino offers 100% up to 200€, with wagering requirements of 35x bonus + deposit. This bonus is restricted for players resident in Hungary, Poland and Romania.

One interesting point is that sports bets are rewarded with free spins. The casino changes bonuses regularly and promotions are valid in most cases for two weeks. Usually the casino also promotes specific games, or offers free spins and other various bonuses.

bwin Casino Popularity

Bwin casino games

Bwin online casino has good selection of games. The casino offers around 500 slots, lots of table games, virtual games and live dealer games. Texas Hold’em Poker fans can access a dedicated poker room with a whole selection of poker games, with separate bonuses and promotions included. Bwin online casino offer a great mix of games from several top software providers, and some games from their own in-house production team.

Live Games
Video poker
Scratch cards

Game providers

Bwin bonus

4.1 out of 5

1st Deposit

  • Minimal deposit: €10
  • Wagering requirements: 35x bonus + deposit

4.1 out of 5

1st Deposit

  • Minimal deposit: £10
  • Wagering requirements: 0x bonus
  • You should get this bonus almost INSTANTLY
  • 7 days to claim and use Free Spins
  • Neteller and Skrill excluded

Payment methods

Owner ElectraWorks Limited
Established 2001
Withdrawal limit $20,000  per month
Safe Amount to Win $500,000
Licensing Authorities
United Kingdom
Not Reviewed
Schleswig Holstein
Players from United States
English website
English live chat
Mobile Devices Support