Natalia is a recent university graduate, and working for Casino Guru's casino analyst team is her first full-time job. Before that, she worked part-time while still attending a university either as an administrative assistant, tutor, gardener, or bookseller. Natalia loves reading, and that might be ...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Natalia J.
Author
Natalia Janechova
Casino Analyst
Natalia is a recent university graduate, and working for Casino Guru's casino analyst team is her first full-time job. Before that, she worked part-time while still attending a university either as an administrative assistant, tutor, gardener, or bookseller. Natalia loves reading, and that might be ...
Apart from the fees set out below, additional deposit fees may be charged by certain payment methods
Casino screenshots
Bons Casino BR Review
This review is all about getting a clear picture of Bons Casino BR. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. With a Below average Safety Index of 5.1, Bons Casino BR may not be the best pick for most players. It scores below what we look for in fairness and safety. Proceed with reading our Bons Casino BR review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Bons Casino BR
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Bons Casino BR Terms and Conditions as part of our review of Bons Casino BR. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Bons Casino BR is a small to medium-sized online casino based on our estimates or collected information. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
We did not find Bons Casino BR on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All in all, when combined with other factors that come into play in our review, Bons Casino BR has landed a Below average Safety Index of 5.1. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Bons Casino BR T&Cs reviewed
Each time we review a casino, we go through its Terms and Conditions to check how fair they are. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Bons Casino BR during our review.
Player complaints filed about Bons Casino BR
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 3,123 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Bons Casino BR
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Bons Casino BR has a Mixed User feedback score based on the 13 user reviews in our database. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Bons Casino BR company information and licenses
Bons Casino BR belongs to Owl In N.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Bons Casino BR has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Authority.
About payment methods and win and withdrawal limits
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
USD 100,000 per month
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Language and support options
When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Bons Casino BR are displayed in the table below.
Language
Website
Customer support
Live chat
Portuguese
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Bons Casino BR, your account, withdrawals, or anything else. Based on what we found in our tests, we rate the customer support at Bons Casino BR as average.
Bons Casino BR slots and casino games
You can play these types of games at Bons Casino BR: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 68 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Push Gaming, SA Gaming, BGaming, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Tom Horn, Genesis Gaming, Belatra Games, Smartsoft Gaming, Boldplay, Fantasma Games, Turbo Games, Platipus, Swintt, Phoenix7, Win Fast, Aviatrix, Spribe, OneTouch, iMoon, Galaxsys, Enjoy Gaming, RAW iGaming, Mascot Gaming, SlotMill, Vivo Gaming, Onlyplay, Amusnet, PG Soft (Pocket Games Soft), Atomic Slot Lab, Gaming Corps, Gamebeat, Fa Chai Gaming, Skywind Group, King Show Games, Caleta Gaming, AvatarUX, Live88, Retro Gaming, 3 Oaks Gaming, Gamzix, Popiplay, Manna Play, Winfinity, TopSpin Games, Hacksaw Gaming, Ruby Play, Ka Gaming.
Bons Casino BR bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 1 bonus from Bons Casino BR:
200 EXTRA SPINS on Fortune Dragon
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Read more
Read less
Company info
Owner
Owl In N.V.
Operator
Owl In N.V.
Established
2022
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bons Casino BR. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Bons Casino BR. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Bons Casino BR, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Bons Casino BR, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(31)
Payment methods (31)
Transaction limits
Withdrawal limits
$100,000
per month
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
BRL
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
Portuguese
All languages (1)
Portuguese
Live chat
Available in
1 language
Portuguese
All languages (1)
Portuguese
Customer support:
Available in
1 language
Portuguese
All languages (1)
Portuguese
Live chat rating
Subpar
Based on 3 tests
Date and tester
Rating
01 Sep 2025
Karla M.
Subpar
26 Nov 2024
Samuel S.
Subpar
09 Nov 2023
Veronika F.
Subpar
User reviews
User reviews of Bons Casino BR
This is a place to share experience with Bons Casino BR. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 13 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 9 months ago
When I tried to withdraw money, I was told that I couldn't make the withdrawal unless I attached a photo of the card I used several months ago, so I tried attaching it through the form, but no matter how many times I tried, I got an error. I couldn't attach it in either location. I contacted the customer service and attached it via chat, but they asked me to reattach it three times because the image quality was poor, and in reality it looked normal. After that, they gave me various excuses, such as asking me to provide a detailed statement later, and not receiving a response from a representative (I don't know who it was), and I can only imagine that they're causing me unnecessary trouble and delaying the process. Although it does happen occasionally, I think that sites that make excessive demands while holding your withdrawals hostage cannot be trusted. Recently the series has been completely different from before, so you may want to be careful. I hope this is helpful.
Payments are not smooth and they make excessive demands by taking your withdrawals hostage.
支払いがスムーズではない
出金を人質に過度な要求をしてくる
• 1 year ago
I really like this casino, great variety of games. One day I created an account for a friend on my cell phone and was blocked by the policy, I contacted support and explained, they understood and released the account and bonuses. I've made a lot of money here, everything has always worked out. For me it's one of the top 5 casinos.
Gosto muito desse casino, grande variedade de jogos. Um dia criei uma conta pra um amigo do meu celular e fui bloqueado pela política, entrei em contato com o suporte expliquei, eles entenderam e liberar a conta e os bônus. Tive grandes ganhos aqui, sempre deu tudo certo. Pra mim é um dos 5 melhores cassino.
Fast money in the account
Dinheiro rápido na conta
Very good support
Suporte muito bom
Some bonuses
Alguns bonus
Nothing to declare
Nada a declarar
• 1 year ago
Depositing is gamble you might get the money or youll lose money just by depositing it never gets credited to your account they pull shady tactics and dont give withdrawal for weeks avoid and choose another casino
Will stall your withdrawal for weeks
Just depositing is gamble in the casino i lost over 150$ just depositing into there casino and never getting it credited into account
Pulls shady tactics when you win money ,not giving withdrawals ,asking documents which was never issue before after you win big they make accuses and stops withdrawal
• 1 year ago
So I opened an account in this casino, I deposited and I haven't received the money until now, so I don't recommend it and for me it's the worst casino in my entire online gambling history
Deci mi-am deschis cont in acest cazino am depus iar banii nu i-am primit nici până acum așa că nu recomand iar pentru mine este cel mai rău cazino din toată istoria mea de gambling online
Absolutely nothing
Absolut nimic
The chat is copy paste
Chatul este copy paste
The submission did not arrive
Depunerea nu a ajuns
They are some thieves
Sunt niste hoti
• 2 years ago
The worst ever, the worst support. They call me in the middle of the day and I can't get through even if I call back. A mysterious Chinese person calls me. They have no intention of supporting me at all. The 40x wagering requirement is too high. They don't even want to let you withdraw money in the first place. This is real, so you really shouldn't use it. Don't choose a casino based on the amount of the no-withdrawal bonus. By the way, there are other series such as Teedbed Bons Conquest Doll. All the supports are the same so don't use them all.
The support is rubbish, the betting conditions are too high, I don't understand, Chinese people call me, they don't want to let me withdraw money, they can say insults endlessly
サポートごみ
賭け条件高すぎ
わけわからん中国人
電話かけてくる
出金させる気なし
無限に悪口言えるよ
• 2 years ago
The deposit was made against the spin bonus. They withdrew almost $30 *100 of the bet instead of 1 bet according to the condition of the gift. The spins were given in the hryvnia currency (which the site itself does not support). As a result: I cannot use the spins, the deposit is not returned. Chat support doesn't know anything) They cheated twice for one deposit. I haven’t made a single spin, but there’s no balance) it’s much better.
Депозит сделан под бонус спины . Сняли почти 30 долларов *100 от ставки вместо 1 ставки по условию подарка . Спины дали в валюте гривна ( которую сам сайт не поддерживает ) По итогу : спинами воспользоваться не могу , депозит не возвращают . Поддержка в чате ничего не знает ) Обманули два раза за один депозит . Не сделал ни одного спина , а баланса нет) куда уж лучше .
• 2 years ago
Support is very bad. I made a deposit for free spins, but I could not activate the free spins and it became a cash play. I had no choice but to play cash and win without using the free spins. However, you cannot withdraw money because you still have free spins left. I contacted support and asked them to delete the free spins, but they said, ``Support can't do that.'' "We'll ask technology to do it," he said. It's been a month and I haven't heard anything. In the meantime, my winnings have melted away XD *I tried deleting the cache and using a browser on another device, but the same thing happened. I made a deposit today, thinking it would be fixed soon, but the free spins still won't start. I feel like the support here is really bad. I feel really bad
I don't often write negative opinions, but this is different. It's really disgusting
The support is so shitty that it makes me wonder if it's a lie to prevent them from withdrawing money, like they don't even want to solve the problem and can't delete the free spins.It's really shitty.
死ぬほど糞なサポート
なんの解決をする気もない
フリースピンの削除も出来ないとか出金させないためのウソなんじゃないかと疑うレベル
ほんとにクソ
• 2 years ago
I made a deposit to receive the bonus, I didn't receive the bonus, support said they couldn't do anything and they didn't pay the withdrawal
Fiz um deposito para receber o bonus, nao recebi o bonus suporte disse que nao poderia fazer nada e nao pagam o saque
• 2 years ago
3x turnover compared to real money Deposit 10% commission Free spins bet is 40x Plus Support Not Connected Withdrawal was quick It was good. . It's no longer attractive and it's getting worse and worse. There is an additional fee for withdrawals, but it is not written in the terms and conditions.
The response that the free spin bonus with a tight turnover of real money is often not connected to the strict support of the bet is one-sided and difficult to solve.
リアルマネーのターンオーバーきつい
Charge fees for withdrawals that are not in the terms and conditions. (As of September 12, 2023, the terms and conditions do not include any fees for withdrawals.
Bons is a good casino with fast withdrawals and lots of slots games, live casino and sports betting options. I am playing there from last 1 year and never face any major issues. One star less is because there terms on some bonuses is very unfair to players. So read carefully before activation of any bonus.
Fast withdrawal.
Sports betting also good.
Terms and conditions are unfair.
Support is also not good.
• 3 years ago
Since the winnings earned by playing with the free bonus are added to the bonus balance, I hit the jackpot when I thought it would be difficult to meet the wagering requirements, and I continued playing while wondering if I could finally withdraw. However, my bonus balance suddenly became zero and my real money balance became 50,000 yen. It is a disadvantage that it is somewhat difficult to understand around here, but I was able to actually draw out without problems.
I was able to withdraw 50000 yen with a free bonus.
無料ボーナスで50000円の引き出しができました。
The number of days from application to payment is fast.
申請から入金までの日数は早いです。
It is difficult to understand the progress of the wagering requirements.
賭け条件の進捗がわかりにくい。
• 4 years ago
Authentication is slow. This is definitely waiting for the balance to disappear. I don't recommend it because the rtp of slots is low and there are too many affiliates. The same applies to tedbet, a sister casino.
There are many types of slots that have been in operation for a long time.
スロットの種類は多い
長い期間運営している
The server is heavy and inconvenient. Withdrawal is suspicious Delayed Low Low rtp Can't win Calls Very annoying
サーバーは重く不便です
出金が怪しい 遅延する
低い低いrtp より勝てない
電話かけてくる 大変迷惑
• 4 years ago
There is no problem to play. However, please note that it will be a complicated problem if you make a deposit even though the bonus remains. Bonds Casino takes a very long time to verify your identity. What a mess for over a week. You cannot apply for withdrawal until the certification is completed. Also, since the play history is checked after application, it seems that it will take a considerable amount of time to withdraw even if there is no problem. It takes an incomparable amount of time compared to other major companies. I can't recommend it to anyone other than those who can afford it.
Discuss anything related to Bons Casino BR with other players, share your opinion, or get answers to your questions.
Casino Guru
We want players to understand gambling.
Casino Bonuses
Bons Casino BR bonuses
Browse all bonuses offered by Bons Casino BR, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Bons Casino BR, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(31)
Payment methods (31)
Transaction limits
Withdrawal limits
$100,000
per month
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
BRL
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
Portuguese
All languages (1)
Portuguese
Live chat
Available in
1 language
Portuguese
All languages (1)
Portuguese
Customer support:
Available in
1 language
Portuguese
All languages (1)
Portuguese
Live chat rating
Subpar
Based on 3 tests
Date and tester
Rating
01 Sep 2025
Karla M.
Subpar
26 Nov 2024
Samuel S.
Subpar
09 Nov 2023
Veronika F.
Subpar
User reviews
User reviews of Bons Casino BR
This is a place to share experience with Bons Casino BR. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 13 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 9 months ago
When I tried to withdraw money, I was told that I couldn't make the withdrawal unless I attached a photo of the card I used several months ago, so I tried attaching it through the form, but no matter how many times I tried, I got an error. I couldn't attach it in either location. I contacted the customer service and attached it via chat, but they asked me to reattach it three times because the image quality was poor, and in reality it looked normal. After that, they gave me various excuses, such as asking me to provide a detailed statement later, and not receiving a response from a representative (I don't know who it was), and I can only imagine that they're causing me unnecessary trouble and delaying the process. Although it does happen occasionally, I think that sites that make excessive demands while holding your withdrawals hostage cannot be trusted. Recently the series has been completely different from before, so you may want to be careful. I hope this is helpful.
Payments are not smooth and they make excessive demands by taking your withdrawals hostage.
支払いがスムーズではない
出金を人質に過度な要求をしてくる
• 1 year ago
I really like this casino, great variety of games. One day I created an account for a friend on my cell phone and was blocked by the policy, I contacted support and explained, they understood and released the account and bonuses. I've made a lot of money here, everything has always worked out. For me it's one of the top 5 casinos.
Gosto muito desse casino, grande variedade de jogos. Um dia criei uma conta pra um amigo do meu celular e fui bloqueado pela política, entrei em contato com o suporte expliquei, eles entenderam e liberar a conta e os bônus. Tive grandes ganhos aqui, sempre deu tudo certo. Pra mim é um dos 5 melhores cassino.
Fast money in the account
Dinheiro rápido na conta
Very good support
Suporte muito bom
Some bonuses
Alguns bonus
Nothing to declare
Nada a declarar
• 1 year ago
Depositing is gamble you might get the money or youll lose money just by depositing it never gets credited to your account they pull shady tactics and dont give withdrawal for weeks avoid and choose another casino
Will stall your withdrawal for weeks
Just depositing is gamble in the casino i lost over 150$ just depositing into there casino and never getting it credited into account
Pulls shady tactics when you win money ,not giving withdrawals ,asking documents which was never issue before after you win big they make accuses and stops withdrawal
• 1 year ago
So I opened an account in this casino, I deposited and I haven't received the money until now, so I don't recommend it and for me it's the worst casino in my entire online gambling history
Deci mi-am deschis cont in acest cazino am depus iar banii nu i-am primit nici până acum așa că nu recomand iar pentru mine este cel mai rău cazino din toată istoria mea de gambling online
Absolutely nothing
Absolut nimic
The chat is copy paste
Chatul este copy paste
The submission did not arrive
Depunerea nu a ajuns
They are some thieves
Sunt niste hoti
• 2 years ago
The worst ever, the worst support. They call me in the middle of the day and I can't get through even if I call back. A mysterious Chinese person calls me. They have no intention of supporting me at all. The 40x wagering requirement is too high. They don't even want to let you withdraw money in the first place. This is real, so you really shouldn't use it. Don't choose a casino based on the amount of the no-withdrawal bonus. By the way, there are other series such as Teedbed Bons Conquest Doll. All the supports are the same so don't use them all.
The support is rubbish, the betting conditions are too high, I don't understand, Chinese people call me, they don't want to let me withdraw money, they can say insults endlessly
サポートごみ
賭け条件高すぎ
わけわからん中国人
電話かけてくる
出金させる気なし
無限に悪口言えるよ
• 2 years ago
The deposit was made against the spin bonus. They withdrew almost $30 *100 of the bet instead of 1 bet according to the condition of the gift. The spins were given in the hryvnia currency (which the site itself does not support). As a result: I cannot use the spins, the deposit is not returned. Chat support doesn't know anything) They cheated twice for one deposit. I haven’t made a single spin, but there’s no balance) it’s much better.
Депозит сделан под бонус спины . Сняли почти 30 долларов *100 от ставки вместо 1 ставки по условию подарка . Спины дали в валюте гривна ( которую сам сайт не поддерживает ) По итогу : спинами воспользоваться не могу , депозит не возвращают . Поддержка в чате ничего не знает ) Обманули два раза за один депозит . Не сделал ни одного спина , а баланса нет) куда уж лучше .
• 2 years ago
Support is very bad. I made a deposit for free spins, but I could not activate the free spins and it became a cash play. I had no choice but to play cash and win without using the free spins. However, you cannot withdraw money because you still have free spins left. I contacted support and asked them to delete the free spins, but they said, ``Support can't do that.'' "We'll ask technology to do it," he said. It's been a month and I haven't heard anything. In the meantime, my winnings have melted away XD *I tried deleting the cache and using a browser on another device, but the same thing happened. I made a deposit today, thinking it would be fixed soon, but the free spins still won't start. I feel like the support here is really bad. I feel really bad
I don't often write negative opinions, but this is different. It's really disgusting
The support is so shitty that it makes me wonder if it's a lie to prevent them from withdrawing money, like they don't even want to solve the problem and can't delete the free spins.It's really shitty.
死ぬほど糞なサポート
なんの解決をする気もない
フリースピンの削除も出来ないとか出金させないためのウソなんじゃないかと疑うレベル
ほんとにクソ
• 2 years ago
I made a deposit to receive the bonus, I didn't receive the bonus, support said they couldn't do anything and they didn't pay the withdrawal
Fiz um deposito para receber o bonus, nao recebi o bonus suporte disse que nao poderia fazer nada e nao pagam o saque
• 2 years ago
3x turnover compared to real money Deposit 10% commission Free spins bet is 40x Plus Support Not Connected Withdrawal was quick It was good. . It's no longer attractive and it's getting worse and worse. There is an additional fee for withdrawals, but it is not written in the terms and conditions.
The response that the free spin bonus with a tight turnover of real money is often not connected to the strict support of the bet is one-sided and difficult to solve.
リアルマネーのターンオーバーきつい
Charge fees for withdrawals that are not in the terms and conditions. (As of September 12, 2023, the terms and conditions do not include any fees for withdrawals.
Bons is a good casino with fast withdrawals and lots of slots games, live casino and sports betting options. I am playing there from last 1 year and never face any major issues. One star less is because there terms on some bonuses is very unfair to players. So read carefully before activation of any bonus.
Fast withdrawal.
Sports betting also good.
Terms and conditions are unfair.
Support is also not good.
• 3 years ago
Since the winnings earned by playing with the free bonus are added to the bonus balance, I hit the jackpot when I thought it would be difficult to meet the wagering requirements, and I continued playing while wondering if I could finally withdraw. However, my bonus balance suddenly became zero and my real money balance became 50,000 yen. It is a disadvantage that it is somewhat difficult to understand around here, but I was able to actually draw out without problems.
I was able to withdraw 50000 yen with a free bonus.
無料ボーナスで50000円の引き出しができました。
The number of days from application to payment is fast.
申請から入金までの日数は早いです。
It is difficult to understand the progress of the wagering requirements.
賭け条件の進捗がわかりにくい。
• 4 years ago
Authentication is slow. This is definitely waiting for the balance to disappear. I don't recommend it because the rtp of slots is low and there are too many affiliates. The same applies to tedbet, a sister casino.
There are many types of slots that have been in operation for a long time.
スロットの種類は多い
長い期間運営している
The server is heavy and inconvenient. Withdrawal is suspicious Delayed Low Low rtp Can't win Calls Very annoying
サーバーは重く不便です
出金が怪しい 遅延する
低い低いrtp より勝てない
電話かけてくる 大変迷惑
• 4 years ago
There is no problem to play. However, please note that it will be a complicated problem if you make a deposit even though the bonus remains. Bonds Casino takes a very long time to verify your identity. What a mess for over a week. You cannot apply for withdrawal until the certification is completed. Also, since the play history is checked after application, it seems that it will take a considerable amount of time to withdraw even if there is no problem. It takes an incomparable amount of time compared to other major companies. I can't recommend it to anyone other than those who can afford it.