BETWINNER Casino - Uncertain case.

They are the worst betting platform I know. Liars. Each day they say something without counting that they give information to the pieces. Even worse. I do not recommend. So far, the bonus and earnings have not been credited to the main account. Very bad.

Hello, Eugenita.

Thank you very much for submitting your complaint through our website. I am sorry; it is hard for me to understand your issue. Could you please specify your problem in more detail?

I signed up on the BetWinner website and I was supposed to get a bonus if I met the conditions. These conditions were given to me little by little, in order to fail to comply. Conclusion I was not given the bonus. Too bad this site. I do not recommend and I think it is a waste of time who risks it.

Thank you for providing us with the information we requested. We will now try to get in touch with the casino.

Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’. It will also affect the casino reputation on our website.

The casino can reopen this complaint anytime.

We’ve reopened this complaint as per the casino's request. We would like to give this case one more chance to get resolved and help both involved parties to reach to a satisfactory conclusion.

Hello dear user.

Please provide us with your player ID number

Dear Eugenita.

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.