When reviewing and assessing Betsson Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Based on our evaluation methodology, Betsson Casino scored a Very high Safety Index of 9.8, which means it is one of the best online casinos on the web in terms of player safety and fairness. Continue reading our Betsson Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – Betsson Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Betsson Casino, we have looked closely into the Terms and Conditions of Betsson Casino and reviewed them. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based upon our estimates and collected information, we consider Betsson Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Betsson Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, Betsson Casino has attained a Very high Safety Index of 9.8. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a fantastic choice.
Note: Betsson Casino is linked to 27 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Betsson Casino.
Terms and Conditions of Betsson Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Betsson Casino during our review.
Player complaints regarding Betsson Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 7 complaints directly about this casino in our database, as well as 28 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,963 black points in total, out of which 1,549 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Betsson Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
The user satisfaction feedback of Betsson Casino shared by 82 users has resulted in a Good User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company information
Betsson Casino is owned by BML Group Ltd, and we have estimated its yearly revenues to be greater than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.
Betsson Casino is licensed by Agenzia delle Dogane e dei Monopoli in Italy.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at Betsson Casino can be seen in the table below.
Language
Website
Customer support
Live chat
Italian
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Betsson Casino, your account, withdrawals, or anything else. According to our tests and collected information, Betsson Casino has a good customer support.
Casino games and slots available at Betsson Casino
Players can enjoy these types of casino games at Betsson Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games.
Casino games supplied by 44 game providers are available. This includes NetEnt, Novomatic, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, iSoftBet, Playson, Nextgen Gaming, ELK Studios, GameArt, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Booming Games, Relax Gaming, Chance Interactive, Inspired Gaming, Worldmatch, Fantasma Games, Game360, Live 5 Gaming, NazionaleElettronica, Synot Games, Shuffle Master, Octavian, G Games, Spribe, Side City, Core Gaming, Games Global, WMG, Gaming Realms, Giocaonline, Red7, 4ThePlayer, Hacksaw Gaming, Reel Play.
Betsson Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Betsson Casino based on the data from our database.
Note: Take a look at our designated Betsson Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Betsson Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(82)
User reviews of Betsson Casino
This is a place to share experience with Betsson Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I used this platform years ago, good platform, good prizes but since it is in Argentina the games are very expensive and the prizes very very low in relation to the bet. They also stopped giving bonuses and no longer offer any deals. In the end I was very disappointed.
Esta plataformo la usaba hace años , buena plataforma, buenos premios pero desde que esta en argentina los juegos son carísimos y los premios muy muy bajos en relacion a la apuesta. Tambien dejaron de dar bonificaciones y ya no ofrece ninguna oferta . En fin me desencanto muchisimo .
Immediate payment on all
Pago inmediato dentro de todo
Wide variety of games
Gran variedad de juegos
Few promotions and bonuses
Pocas promociones y bonificaciones
Since it was enabled in Argentina, the games are very expensive and the winnings are very low.
Desde que esta habilitado en argentina los juegos son carisimos y las ganacias muy bajas
Great casino, I have been playing here for a long time. There are no problems with withdrawals, support works in Polish. A wide selection of games. What's more, not only me, but also my friends play in this particular casino, so I can confidently recommend it.
Świetne kasyno, gram tutaj od dawna. Nie ma problemów z wypłatami, wsparcie działa w języku polskim. Szeroki wybór gier. Co więcej, w tym konkretnym kasynie gram nie tylko ja, ale również moi znajomi, więc mogę je śmiało polecić.
It was my number one casino, until I started making big winnings and coming out on top, and then my account was blocked overnight with no explanation or reason.
They just told me that they had decided to close my account and that the decision was irreversible. When I tried to find out the reasons, the support operators told me that the house has the right to do so and it was not possible to unblock my account.
The only explanation I could think of was that I had made a lot of money, and I was at an advantage because I hadn't done anything irregular to be blocked, but it seems I'll never know the reasons.
Era meu Cassino número 1, até eu começar a ter grandes ganhos e sair em vantagem, minha conta foi bloqueada de um dia para o outro sem explicação e motivos.
Apenas o comunicado que decidiram fechar a minha conta e que essa decisão era irreversível. Ao tentar saber os motivos os operadores de suporte me disseram que a casa tem esse direito e não era possível desbloquear, eu tentei insisti em saber os motivos e não me revelaram.
A única explicação em minha mente era que eu obtive muitos grandes ganhos , e estava em vantagem pois não fiz nada irregular para ser bloqueado, mas parece que nunca saberei os motivos.
This site offers you a good variety of games, its operation is without interruptions, the games do pay and registration as their deposits and withdrawals are almost instantaneous.
Este sitio te ofrece una buena variedad de juegos, su funcionamiento es sin interrupciones, los juegos si pagan y el registro como sus depósitos y retiros son casi instantáneos.
Good selection of game providers
Buena selección de proveedores de juegos
Deposits and withdrawals in minutes sometimes hours
I've been playing here for a while, so far so good. Lots of games and convenient interface. However, there are constant problems with payments. There are often delays and the commission is unclear.
Gram tutaj od niedawna, póki co nieźle. Dużo gier i wygodny interfejs. Jednak z wypłatami są ciągłe problemy. Często są opóźnienia, a prowizja jest niejasna.
I started playing at the Betsson casino not long ago, transitioning from other platforms, and until the moment of withdrawing funds, I often encountered minor glitches in the site's operation, but I tried to overlook them. However, when it came to withdrawing my winnings, ignoring the elephant in the room became completely impossible!
Having experience playing at other casinos, I know how important it is to responsibly approach the verification of your data – I did this in the case of playing at Betsson, successfully and fully verifying my personal information. However, as soon as it was time to claim my winnings, an unpleasant surprise awaited me from the casino administration: it turns out that successful verification at Betsson does not guarantee you receiving your own winnings! On the contrary, the dubious characters from the casino administration stated that in order to withdraw the money, I first need to undergo verification at CasinoEuro!
There is no doubt that this whole story was invented solely to keep the money on the casino balance for as long as possible or to prevent it from leaving altogether. After all, who knows what the next ""mandatory step"" for verifying my verification (!!!) these charlatans will take? I'm sure I'm not the only one who has encountered such a problem, so I urge you to share your gaming experience at this casino.
As for me, I'm not going to give up and throw in the towel, and ultimately the Betsson administration will either have to return my money or admit to fraud and deception of their players.
This site is truly one of the best to join and play on. You won't be let down. They promptly verify and approve documents, making the experience even better. The casino is awesome, and the withdrawals are super fast. The live chat support is also fantastic. Thank you!
I do not doubt that at other levels it is a great casino, but what is related to playing slots using the mobile is a disaster. They do not have an app, so playing with the browser takes a long time or the search for any slot does not work directly. What's more, it even has the bug that if you select a provider, you may be surprised that a slot appears that the search engine considered non-existent. Then when you finish playing in each slot there is no possibility of exiting the game. For all these reasons I have decided not to play again in this online casino. I must also clarify that my phone is of an upper mid-range. Greetings
No dudo que a otros niveles sea un gran casino, pero lo relacionado con jugar slots utilizando el móvil es un desastre. No tienen app con lo que jugando con el navegador tarda mucho o no funciona directamente la búsqueda de cualquier slot. Es más, incluso tiene el fallo de que si seleccionas proveedor, es posible que te sorprenda que aparezca una slot que con el buscador daba por inexistente. Luego cuando terminas de jugar en cada slot no existe la posibilidad de salir del juego. Por todo ello he decidido no volver a jugar más en este casino online. Debo aclararos también que mi teléfono es de gama media alta. Saludos
Quick customer service response.
Respuesta rápida de atención al cliente.
They don't have an app.
No tienen app.
The search takes a long time to load, sometimes it crashes and from the slot menu there is no possibility to exit.
La búsqueda tarda mucho en cargarse, algunas veces se bloquea y desde el menú de las slot no viene la posibilidad de salir.
like all casinos, Betsson is user-friendly at the beginning, bonuses in every game with not particularly good rewards, however. at first like in all casinos you enjoy your money and really have fun. very quickly, however, it closes, the games become highly manipulable and it's like throwing your money into a black hole with no return. in this particular company I happened to play 400 euros in spins of 20 and 40 cents and it disappeared for me in 30 minutes without a bonus without any return to the spins, a real disaster. They didn't even keep the pretenses so that I could have at least a little fun. I don't know what experiences the rest of you have, but for me this particular company is a nightmare
I had no problems at all when using this casino. Fast withdrawals, pretty big payouts. Verification process is quick and without any issues. Big variety of games. Decent client's support. Maybe the design is the only casino's drawback
earnings are good but could update site more often
os ganhos são bons, mas poderiam atualizar o site com mais frequência
good gains
bons ganhos
outdated website
site desatualizado
vplus82
Unregistered user
• 2 years ago
At Bettson's partner "racebets" I signed up by mistake because I'm not a fan of horse racing. I had 30€ credit on the account which I wanted to withdraw. For verification, I sent my identity card, bill from the electricity provider and a bank statement. Instead of my account being verified, I got a message that there would be discrepancies between my date of birth and the data on the ID card and that I should send a bank statement again with my bank details, which I already did. For me it's a chicane and I don't give a damn about the 30€ and prefer to publish my opinion here. Now I wrote another email with my documents to racebets and received an email from Bettson that my email address is unknown and cannot be processed.
Beim Bettson Partner "racebets" Habe mich fälschlicherweise Angemeldet da ich kein Freund der Pferderennen bin. 30€ Guthaben hatte ich auf dem Konto was ich auszahlen lassen wollte. Zur Verifizierung habe ich meinen Personalausweis, Rechnung vom Stromanbieter und einen Kontoauszug verschickt. Anstatt das mein Konto verifiziert wurde, bekam ich eine Nachricht das es bei meinem angegeben Geburtsdatum Abweichungen geben würde mit den Daten auf dem Personalausweis und das ich erneut einen Kontoauszug schicken sollte mit meinen Bankdaten, was ich bereits tat. Für mich ist das Schikane und ich Pfeife auf die 30€ und veröffentliche meine Meinung lieber hier. Jetzt schrieb ich erneut eine Mail mit meinen Dokumenten an racebets und erhielt von Bettson eine E-Mail das meine Mailadresse unbekannt ist und nicht bearbeitet werden kann.
Fast payout,after verification no problem withdrawals,website design is outdated,this year in the summer i won good amounts of cash but when winter comes all winnings stopped
Many option of depo, nice promotion and good help center. Chat operators are helpful for players. Website is very very clear and readable which helps players in different sections of the casino.
The design of the website looks a little bit dated and would benefit a little refresh. That is really the only negative aspect I can find because up to today, my experience with Betsson has only been a great one.
Pesimo casino, from Chile I play, it does not pay anything in slots, no points are accumulated, to exchange them in money, it does not have automatic cashback, (return of loss percentage) for any promotion you have to register and it must be in the slots that they choose , (in other casinos promotions are automatic) I don't know how it can be well valued.
Pesimo casino, desde Chile juego, no paga nada en tragamonedas, no se acumula puntos,para canjearlos en dinero, tampoco tiene cashback automatico,( retorno de porcetaje de perdida) para cualquier promoción hay que inscribirse y debe ser en las tragamonedas que ellos elijen, (en otros casinos son automaticas las promociones )nose como puede estar bien valorado.
Nothing nothing nothing positive, I just lost and lost and lost money
Nada nada nada positivo, solo perdi y perdi y perdi dinero
Many negatives
Muchas cosas negativas
Safety Index explained
Safety Index of Betsson Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsson Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
31 May 2024
Complaints about related CasinoEuro
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
22 Feb 2022
Complaints about related Super Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
03 Jun 2022
Show more complaints (+16)
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